Body Shop Parts Sales Specialist

2 weeks ago


Salisbury, Maryland, United States Transteck Inc Full time
Company: Transteck, Inc.

Position Title: Body Shop Inside Parts Sales Representative

Reports To: Body Shop Manager

Employment Type: Full-Time

Job Overview:
This role focuses on delivering exceptional sales and customer service in the realm of internal parts sales. The ideal candidate will be responsible for engaging with customers, fulfilling their parts needs, and ensuring a smooth sales process.

Key Responsibilities:
  1. Conduct counter and phone sales efficiently.
  2. Achieve sales targets and maintain gross profit margins.
  3. Process parts orders in accordance with established dealership protocols.
  4. Manage special order parts for the service department.
  5. Address customer inquiries and resolve issues to uphold superior customer service.
  6. Maintain a tidy and safe workspace.
  7. Participate in ongoing OEM training to stay updated on parts developments.
  8. Provide written estimates to customers as required.

In addition to the responsibilities listed above, the employee is expected to uphold values of honesty, integrity, and respect towards all clients and colleagues. A professional demeanor and appearance are essential, along with a positive attitude and effective communication skills. Attention to detail, accuracy, and a commitment to maintaining a clean work environment are also crucial. The employee should demonstrate initiative in learning new skills and assisting colleagues whenever possible.


Physical Requirements:
The attached Physical Capabilities Checklist outlines the specific physical demands associated with this position.

Qualifications:
High school diploma or GED is required.

Tools and Equipment:
Familiarity with computers and basic office equipment (such as copiers, calculators, and fax machines) is necessary.

Work Environment:
This position is primarily situated in a warehouse setting with varying temperature conditions.

Physical Demands:
  • Sitting: Up to 3 hours in a typical workday.
  • Standing: Up to 3 hours in a typical workday.
  • Walking: Up to 2 hours in a typical workday.

Communication Requirements:
Effective verbal communication is required for interactions with customers and colleagues, both in person and over the phone. Hearing and vision capabilities are necessary for group settings and detailed tasks.

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