Healthcare Account Manager
7 days ago
Home Health Links is a Southern California-based referral agency serving home health agencies since 2011. As a leader in the rehabilitative care industry, Home Health Links' goal is to bring solutions to evolving healthcare challenges continually.
Job Summary:
The Account Manager is responsible for acquiring and servicing home health accounts in the assigned territory. The ideal candidate will have a strong background in healthcare sales and excellent communication and interpersonal skills with a proven track record of building and maintaining strong business relationships with key accounts.
Key Responsibilities:
- Acquire and service home health accounts in the assigned territory
- Build strong business relationships with key accounts and continuously seek new opportunities to grow business within the territory
- Act as a liaison between clients and Home Health Links staff to resolve problems, provide up-to-date information, and maintain positive customer relations
- Present to current and prospective clients to educate them on Home Health Links services and obtain referrals for business
- Communicate/consult with the licensed professional (PT/OT/ST) on any referrals received and follow through to ensure accurate staff scheduling
- Work to assure mutual goal setting and achievement standards with the agency projects concerned professional attitude, and appearance toward agency staff, referral sources, patients, and the general public
- Participate in the agency's performance/quality improvement program
- Attain goals as outlined in the annual performance evaluation
- Provide product knowledge, education, and in-services when necessary to healthcare professionals
- Communicate the progress of monthly/quarterly initiatives to the management
Requirements:
- Bachelor's degree in Business Administration, Marketing, or a related field preferred
- Minimum of 2 years of experience in healthcare sales or account management
- Knowledge of the home health industry, including Medicare and Medicaid regulations, preferred
- Excellent communication, interpersonal, and presentation skills
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
- Proven track record of meeting and exceeding sales targets
- Proficiency in Microsoft Office suite and customer relationship management software
- Willingness to travel within the assigned territory
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