Call Center Specialist Full Time Overnights

3 days ago


Tempe, Arizona, United States UHS Full time
About the Role

We are seeking a highly skilled Call Center Specialist to join our team at Behavioral Health Connections (BHC) in Phoenix. As a key member of our team, you will play a critical role in managing patient care by monitoring referrals and connecting them to relevant healthcare providers.

Responsibilities
  • Receive and respond to incoming calls from patients and families
  • Document interactions and maintain confidentiality
  • Communicate effectively with patients, families, and healthcare team members
  • Provide patient information to Mobile Assessors
Requirements
  • High School diploma or equivalent required; Bachelor's degree in Counseling, Psychology, Social Work, or Social Services preferred
  • 1-3 years of related experience
What We Offer
  • Competitive compensation and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
About UHS

Universal Health Services (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services. With a commitment to quality and patient care, we strive to deliver exceptional healthcare experiences to our patients and communities.



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