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Patient Service Representative
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Patient Service Representative
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Memphis, Tennessee, United States Regional One Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Clerk to join our team at Regional One Health. As a Patient Service Clerk, you will play a critical role in ensuring the smooth and efficient flow of patient services.Key ResponsibilitiesProvide exceptional customer service to patients, families, and hospital staff, responding...
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Patient Service Representative
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Memphis, Tennessee, United States Regional One Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Clerk to join our team at Regional One Health. As a Patient Service Clerk, you will play a critical role in ensuring the smooth and efficient flow of patient services.Key ResponsibilitiesProvide exceptional customer service to patients, families, and hospital staffPerform...
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Patient Service Representative
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Memphis, Tennessee, United States Regional One Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Clerk to join our team at Regional One Health. As a Patient Service Clerk, you will play a vital role in ensuring the smooth and efficient flow of patient services.Key ResponsibilitiesProvide exceptional customer service to patients, families, and hospital staffPerform various...
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Patient Service Representative
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Patient Service Representative II
2 months ago
We are seeking a highly skilled and detail-oriented Patient Service Representative II to join our team at Regional One Health. As a key member of our medical clinic, you will play a vital role in providing exceptional patient care and support.
Key Responsibilities- Registration and Verification: Verify patient identity, address, and benefit information, and ensure accurate registration data is entered into our system.
- Co-pay Collection: Collect co-pays and outstanding self-pay balances, provide receipts, and maintain accurate records.
- Clinical Tasks: Perform various clinical tasks, such as taking vital signs, collecting specimens, and conducting EKGs and blood collections, as assigned.
- Communication and Scheduling: Update patients on wait times, schedule follow-up appointments, and provide assistance with referrals as directed.
- Compliance and Confidentiality: Maintain confidentiality of patient and hospital information, adhere to HIPAA and other regulatory requirements, and ensure compliance with department and organization policies.
- Education: Completion of an approved Medical Assistant program.
- Certification: National certification as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) within 9 months of hire.
- Experience: At least 1 year of experience as a medical assistant.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in electronic medical records systems.
