Patient Access Representative II

3 days ago


Memphis, Tennessee, United States Conifer Health Solutions Full time
Job Description

Conifer Health Solutions is seeking a highly skilled Patient Access Representative II to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring seamless registration and scheduling processes.

Key Responsibilities:
  • Registration and Scheduling: Complete patient registration, obtain accurate demographic information, and schedule appointments in a timely and efficient manner.
  • Customer Service: Provide world-class customer service, greet patients, and respond to their inquiries in a professional and courteous manner.
  • Financial Clearance: Verify insurance, benefits, and coverage, and obtain necessary authorizations for hospital services.
  • Medical Necessity Checks: Verify medical necessity checks and secure inpatient visit notifications to payors.
Requirements:
  • Education: High School Diploma or GED required; some college coursework preferred.
  • Experience: 0-1 year in a customer service role; 0-1 year administrative experience in a medical facility, health insurance, or related area preferred.
  • Skills: Excellent communication and customer service skills; ability to work in a fast-paced environment; minimum typing skills of 35 wpm.
Work Environment:

Our team works in a hospital administration setting, providing patient care and support services. As a Patient Access Representative II, you will be exposed to life-threatening patient conditions and must be able to work in a fast-paced environment.



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