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Customer Service Representative

2 months ago

Plano, Texas, United States Burlington Stores Full time

Job Summary

We are seeking a highly motivated and customer-focused Cashier Associate to join our team at Burlington Stores. As a Cashier Associate, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a positive and professional attitude in a fast-paced retail environment.

Key Responsibilities:

  • Deliver Excellent Customer Service: Greet customers, respond to their needs, and resolve any issues in a timely and professional manner.
  • Process Transactions: Accurately and efficiently ring up sales, process returns and exchanges, and handle customer payments.
  • Maintain a Positive and Professional Attitude: Work effectively in a team environment, maintain a clean and organized workspace, and adhere to company policies and procedures.
  • Meet Sales and Customer Service Goals: Meet or exceed sales targets, provide exceptional customer service, and maintain a high level of customer satisfaction.

Requirements:

  • High School Diploma or Equivalent: Required.
  • Excellent Communication and Interpersonal Skills: Ability to effectively communicate with customers, colleagues, and management.
  • Basic Math Skills: Ability to accurately handle cash, process transactions, and maintain accurate records.
  • Flexibility and Availability: Ability to work a variety of shifts, including evenings, weekends, and holidays.

What We Offer:

  • Competitive Wages: Competitive hourly rate and opportunities for advancement.
  • Benefits Package: Eligible for benefits, including dental and vision coverage, life insurance, and a 401(k) plan.
  • Opportunities for Growth and Development: Training and development opportunities to help you grow and succeed in your career.

About Burlington Stores:

Burlington Stores is a rapidly growing retail company with a commitment to providing exceptional customer service and creating a positive and inclusive work environment. We are dedicated to making a difference in the lives of our customers, colleagues, and the communities we serve.