Customer Support Specialist

2 weeks ago


Plano, Texas, United States Service Star Brands Full time

Are you prepared to take the next step in your career with Service Star Brands? We are looking for an enthusiastic and committed Customer Service Representative to become a vital part of our team. If you have a passion for providing outstanding customer support and thrive in a dynamic setting, this role is perfect for you.

WHAT WE OFFER

At Service Star Brands, we pride ourselves on offering a comprehensive benefits package to our employees. In addition to a competitive annual salary ranging from $38,000 to $55,000, we provide extensive benefits including medical, dental, vision, life insurance, and paid time off (PTO). Joining our organization means engaging in a path of professional growth and advancement opportunities.

ABOUT SERVICE STAR BRANDS

Service Star Brands is a fast-growing service provider specializing in delivering exceptional HVAC, plumbing, and electrical solutions to homeowners. Our focus on organic growth and strategic partnerships with local brands allows us to enhance their success while fostering a supportive and enjoyable work environment. We encourage our employees to continuously develop their skills and advance their careers.

YOUR ROLE AS A CUSTOMER SERVICE REPRESENTATIVE

As a full-time Customer Service Representative, you will work a standard 8-hour shift from Monday to Friday. Your daily responsibilities will include addressing customer inquiries with professionalism, coordinating technician schedules based on customer needs and location, entering customer information accurately, and making outbound calls to arrange maintenance appointments. Your contribution is essential in ensuring our customers receive outstanding support and have a positive experience.

REQUIREMENTS

  • Minimum of 2 years of experience in customer service or dispatching
  • At least 2 years of experience in HVAC, electrical, or plumbing fields
  • Typing speed of 50-60 words per minute
  • Excellent listening and verbal communication skills
Experience with ServiceTitan software is advantageous but not mandatory. A high school diploma or equivalent is preferred. Bilingual candidates are also encouraged to apply.

EXPLORE YOUR POTENTIAL WITH US

Service Star Brands is the perfect environment to elevate your professional journey. Our application process is straightforward and user-friendly, allowing you to easily take the first step towards a rewarding career.

  • Plano, Texas, United States Texas Impound Services, LLC Full time

    Logistics Coordinator and Customer Support SpecialistWe are looking for a dedicated logistics coordinator and customer support specialist to enhance our team. The logistics coordinator will oversee vehicle intake and release, manage truck dispatch, and ensure accurate record-keeping in compliance with state regulations. In the role of customer support...


  • Plano, Texas, United States ConsultNet Full time

    Technical Customer Support SpecialistConsultNet, a burgeoning entity in the manufacturing sector, is on the lookout for skilled customer support specialists with a strong technical background to enhance our team. This position entails operating within a network operations center, managing incoming inquiries from clients facing technical or mechanical...


  • Plano, Texas, United States PathSpot Full time

    About the RolePathSpot is a leading provider of food safety solutions, and we're seeking a highly skilled Customer Support Associate to join our team. As a key member of our Customer Operations team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty to our brand.Key ResponsibilitiesCustomer...


  • Plano, Texas, United States Service Star Brands Full time

    Are you looking to advance your career with a reputable company in the home services industry? Service Star Brands is currently in search of a dedicated Customer Service Rep - CSR to enhance our customer support team. If you thrive in a fast-paced environment and are committed to providing exceptional service, this role may be the perfect fit for you. ABOUT...


  • Plano, Texas, United States Service Star Brands Full time

    Are you prepared to take on a rewarding career opportunity with Service Star Brands? We are looking for an enthusiastic and committed Customer Service Rep - CSR to become a vital part of our organization. If you have a passion for providing exceptional customer support and thrive in a dynamic environment, this position may be the perfect fit for you. WHAT WE...


  • Plano, Texas, United States Flex Personnel Full time

    Job Title:Contact Center RepresentativeCompany Overview:At Flex Personnel, we are committed to fostering a culture that values health and success through collaboration and mutual support. Together, we strive for excellence.Job Description:We Are Looking ForA motivated and diligent Contact Center Representative to become a vital part of our customer service...


  • Plano, Texas, United States Intuit Full time

    About IntuitIntuit is a global financial technology company that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper.Our MissionWe never stop working to find new,...

  • IT Support Specialist

    2 weeks ago


    Plano, Texas, United States Atlantic Aviation Full time

    Job OverviewThe IT Support Specialist (Tier 1) serves as a Generalist Support Technician, responsible for the intake, triage, and initial level assistance for all contact requests from end users through our ServiceNow ticketing system. The IT Support team engages with a wide array of technologies and products across various supported companies. IT Support...

  • IT Support Specialist

    8 hours ago


    Plano, Texas, United States Crystal Equation Corporation Full time

    Job SummaryWe are seeking a skilled IT Support Specialist to join our team at Crystal Equation Corporation. As a Help Desk Technician, you will be the primary point of contact for customers seeking technical assistance, providing fast and effective solutions to their computer system issues.Key ResponsibilitiesProvide technical assistance to customers via...


  • Plano, Texas, United States Tyler Technologies Full time

    Job SummaryThe IT Frontline Support Specialist provides tier one technical support for Tyler Technologies' employee computing needs. The ideal candidate will have a strong customer service focus, with prior general Information Technology knowledge of computer systems, software, and applications.Key ResponsibilitiesProvide end-user technical support for Tyler...


  • Plano, Texas, United States Healthcare Support Full time

    Job Title: Diagnostic Imaging SpecialistJob Summary:Healthcare Support is seeking a skilled Diagnostic Imaging Specialist to join our team. As a Diagnostic Imaging Specialist, you will be responsible for operating imaging equipment to produce high-quality diagnostic images for medical professionals.Key Responsibilities:Operate CT scanners and other imaging...


  • Plano, Texas, United States Healthcare Support Full time

    Job Title: Diagnostic Imaging SpecialistJob Type: TravelLocation: Plano, TexasJob Description:We are seeking a skilled Diagnostic Imaging Specialist to join our team at a top healthcare facility in Plano, Texas. As a Diagnostic Imaging Specialist, you will be responsible for operating and maintaining imaging equipment, preparing patients for exams, and...


  • Plano, Texas, United States Healthcare Support Full time

    Job Title: Diagnostic Imaging SpecialistJob Summary:Healthcare Support is seeking a skilled Diagnostic Imaging Specialist to join our team. As a Diagnostic Imaging Specialist, you will be responsible for operating and maintaining imaging equipment, preparing patients for exams, and producing high-quality images for diagnostic purposes.Key...


  • Plano, Texas, United States Repeat Consultants Full time

    Job Description**Job Title:** Technical Support Specialist - Verizon**Job Summary:** We are seeking a highly skilled Technical Support Specialist to join our team at Repeat Consultants. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.**Key...


  • Plano, Texas, United States Randstad Digital Full time

    Contact Center Technology Specialist – Job OverviewExperience: Over 10 years in the development and implementation of contact center solutions, both On-premise and Cloud-based.Technical Skills:Configuration and troubleshooting of Genesys software and hardware components.Integration of Genesys with third-party applications and systems.Extensive knowledge of...


  • Plano, Texas, United States Randstad Digital Full time

    Contact Center Technology Specialist – Job OverviewExperience: Over 10 years of expertise in the development and implementation of contact center solutions, both On-premise and Cloud-based.Technical Skills:Configuration and troubleshooting of Genesys software and hardware components.Integration of Genesys with third-party applications and...


  • Plano, Texas, United States SESI Schools Full time

    About the RoleWe are seeking a highly skilled and compassionate Behavior Support Specialist to join our team at SESI Schools. As a Behavior Support Specialist, you will play a critical role in supporting students with intensive behavioral needs in a special education setting.Key ResponsibilitiesImplement behavior support plans and provide customized support...


  • Plano, Texas, United States Toyota Full time

    Position OverviewAbout UsAt Toyota, we pride ourselves on fostering a collaborative and respectful environment where innovation thrives. As a globally recognized brand, we are at the forefront of mobility solutions that enhance lives and create memorable experiences for our customers. We seek talented individuals who are eager to contribute to our mission of...


  • Plano, Texas, United States InTouch CU Full time

    Position Overview:The Client Support Specialist will operate within a customer service center, assisting both current and prospective members with their inquiries via telephone, chat, or email.Key Responsibilities:1. Deliver exceptional service by providing accurate and knowledgeable responses to member requests.2. Maintain a courteous and professional...


  • Plano, Texas, United States Domino's Pizza LLC Full time

    Position Overview:As a Client Support Specialist, you will play a vital role in ensuring customer satisfaction and enhancing the overall experience for our patrons. Key Responsibilities:- Engage with customers in a dynamic and fast-paced environment.- Utilize effective communication skills to address inquiries and resolve issues.- Demonstrate proficiency in...