Case Manager

3 weeks ago

Wasilla, Alaska, United States Denali Family Services Full time
Job Description

At Denali Family Services, we provide comprehensive care to children who require intensive behavioral health services and support for their families. Our team offers individual, family, and group psychotherapy services in combination with intensive care coordination and individualized support across various settings.

We offer a competitive benefits package, including health insurance coverage, a 403(B) retirement plan with an employer match, employer-paid life and accidental death insurance, 10 paid holidays, 2 floating holidays, generous leave accrual, paid volunteer leave, bereavement leave, pet bereavement leave, longevity awards, education assistance, and an Employee Assistance Program (EAP).

The Case Manager provides case management services and mental health rehabilitative services to Severely Emotionally Disturbed (SED) clients and their families. This role involves facilitating services to children who face daily obstacles, such as living independently, obtaining employment, accessing post-secondary education, and developing supportive social and recreational activities.

This position is responsible for observing policies, procedures, and safeguards to protect the privacy of health information in compliance with the HIPAA Privacy Rule.

Key Responsibilities
  • Track and report assessments, service plans, and reviews on a quarterly and annual basis to ensure the clinical team is current with detailed case information.
  • Collaborate with teachers, school guidance counselors, and other service practitioners to ensure appropriate services for clients.
  • Coach clients as they progress through their levels of service need.
  • Develop crisis backup support plans.
  • Promote the involvement of parents and other informal and formal key players in planning services and supports for each client.
  • Develop and implement strategies to overcome obstacles and challenges.
  • Manage resource allocations in accordance with agency and school district regulations.
  • Facilitate active and ongoing communication with all members of the client's service team.
  • Complete client medical record documentation and other required forms for each service provided, billable and non-billable, and incidents within 24-72 hours, as outlined in the agency Policy and Procedure.
  • Participate in treatment planning and implementation through case management and other mental health rehabilitation services (individual and group skill development).
  • Understand and comply with all federal, state, accreditation, and agency policy, procedures, plans, program requirements, and protocols regarding case management services.
  • Transport clients to/from home, school, the agency, and treatment meetings, as needed.
  • Encourage family members to be active participants in the service planning and delivery process.
  • Assist children and families in accessing support within home, school, and community.
  • Complete foster home visits and biological home visits as outlined in the treatment plan.
  • Ensure client confidentiality as prescribed by agency policy and federal law.
  • Serve as a facilitator for the client's person-centered planning and Individualized Transition Plan (ITP) team.
  • Conduct, arrange, or broker the necessary services and supports for clients according to their ITP.
  • Interface with adult mental health service coordinators to ensure continuity of age-appropriate services for students as they approach 18 years of age and older.
  • Assist clients in acquiring access to community settings and resources (e.g., employment, housing, social security benefits).
Requirements
  • Maintain billable productivity target rate of 30%.
  • Participate in telephonic on-call crisis rotation.
  • Provide family skills development as determined by the treatment team.
  • Other duties as required.

We are an equal opportunity employer and welcome applications from diverse candidates. Please submit your application, including your resume and cover letter, to our online portal.

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