Customer Service Rep

6 months ago

Wasilla, United States Domino's Pizza LLC Full time
Company Description

Job Description

Customer Service Representative

ABOUT THE POSITION

You got game? You got spring in your step? You want the best job in the world And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first

JOB REQUIREMENTS

You must be 16 years of age or older.
General Job Duties For All Store Team Members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

Work Conditions

EXPOSURE TO
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING
Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional Job Details PHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies.
A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Qualifications

Additional Information
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

  • Customer Service Representative

    4 weeks ago

    Wasilla, Alaska, United States Domino's Franchise Full time

    Job DescriptionAt Domino's Franchise, we're looking for a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional customer service to our customers. You will be responsible for taking orders, answering customer inquiries, and resolving any issues that may...

  • Customer Service Representative

    4 weeks ago

    Wasilla, Alaska, United States Walgreens Full time

    Key Responsibilities:Deliver exceptional customer service, ensuring a distinctive and delightful experience for every customer.Process transactions on assigned cash registers, providing courteous, fair, friendly, and efficient checkout service.Recommend items for sale to customers, suggesting trade-up and/or companion items to enhance their shopping...

  • Customer Service Associate

    4 weeks ago

    Wasilla, Alaska, United States State Farm Insurance Full time

    Customer Service Representative RoleAt State Farm Insurance, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Assist customers with inquiries, complaints,...

  • Customer Service Representative

    4 weeks ago

    Wasilla, Alaska, United States UMV LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at UMV LLC. As a key member of our team, you will be responsible for processing DMV-related transactions, providing exceptional customer service, and meeting sales and service goals.Key Responsibilities:Process DMV-related...

  • Customer Service Professional

    7 months ago

    Wasilla, United States Government Employees Insurance Company Full time

    When you grow, GEICO grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We're looking for Customer Service Professionals for our Wasilla office. This role is for people who want to provide our policyholders the excellent customer service they want...

  • Customer Service Associate

    4 months ago

    Wasilla, United States Savers | Value Village Full time

    Description Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...

  • Cashier/Customer Service

    2 months ago

    Wasilla, United States Sportsman's Warehouse Full time

    Sportsman's Warehouse - 1901 East Parks Highway [Retail Cashier / Team Member] As a Cashier/Customer Service Associate at Sportsman's Warehouse, you'll: Greet customers upon entrance into store and thank them upon exiting the store; Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change;...

  • Customer Service Representative

    4 weeks ago

    Wasilla, Alaska, United States Spirit Halloween Full time

    Spirit Halloween Job DescriptionWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Spirit Halloween. As a Sales Associate, you will be responsible for:Key Responsibilities:Acknowledge all guests through a greeting, smile or eye contact.Demonstrate knowledge of store products and use this knowledge to build...

  • Pharmacy Customer Service Representative

    4 weeks ago

    Wasilla, Alaska, United States Walgreens Full time

    Job Description:Deliver a distinctive and delightful customer experience by modeling and sharing customer service best practices with all team members.Key Responsibilities:Provide customers with courteous, fair, friendly, and efficient checkout service.Assist the pharmacist in the practice of pharmacy, under direct supervision, in accordance with state and...

  • Bilingual Retail Customer Service Representative

    4 weeks ago

    Wasilla, Alaska, United States The Sherwin-Williams Company Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Bilingual Retail Customer Service Specialist to join our team at The Sherwin-Williams Company. As a key member of our retail team, you will be responsible for providing exceptional customer service, resolving customer concerns, and promoting our products to meet customer needs.Key...

  • Bilingual Retail Customer Service Representative

    1 month ago

    Wasilla, Alaska, United States Sherwin-Williams Full time

    Job DescriptionCustomer Service Specialists at Sherwin-Williams work closely with wholesale and retail customers to determine their needs, answer their questions about our products, and recommend the right solutions. They are expected to promptly resolve any customer concerns and ensure maximum client satisfaction, while staying up-to-date with product...

  • Real Estate Professionals

    4 weeks ago

    Wasilla, Alaska, United States BHGRE - Wasilla, AK Full time

    We are seeking highly motivated individuals with a background in sales and customer service to join our team as a Buyer's Agent in the real estate industry.In this role, you will work with pre-qualified leads, show properties, guide clients through negotiations, and help them secure their dream homes.We will also provide you with the necessary training and...

  • Sales Associate

    3 weeks ago

    Wasilla, United States Batteries Plus Bulbs Full time

    Are you ready for an exciting and fulfilling career? Look no further! Join the Batteries Plus Bulbs team as a full-time Sales Associate - Customer Service Representative at our Wasilla, AK location. This is your opportunity to interact with our valued customers and provide them with exceptional service!WHY SHOULD YOU JOIN US?We understand the importance of...

  • Bilingual Retail Customer Service Specialist

    3 months ago

    Wasilla, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Sales Associate

    4 weeks ago

    Wasilla, United States Batteries Plus Bulbs Full time

    Are you ready for an exciting and fulfilling career? Look no further! Join the Batteries Plus Bulbs team as a full-time Sales Associate - Customer Service Representative at our Wasilla, AK location. This is your opportunity to interact with our valued customers and provide them with exceptional service! WHY SHOULD YOU JOIN US? We understand the importance of...

  • Customer Service Representative

    4 weeks ago

    Wasilla, Alaska, United States Glenn Marlin - State Farm Agent Full time

    Position OverviewAre you a people person with excellent communication skills? Do you enjoy working with customers and helping them find the right insurance solutions? If so, a career as a State Farm Agent Team Member may be the perfect fit for you.As a State Farm Agent Team Member, you will be responsible for establishing customer relationships, following up...

  • Retail Store Customer Service Specialist-Bilingual Preferred

    2 months ago

    Wasilla, United States Sherwin-Williams Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • United Parcel Service | Delivery Support Worker | wasilla, ak

    3 days ago

    wasilla, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Driver HelperSHIFT YOUR TEAMWho exactly are UPS Seasonal Driver Helpers?As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making deliveries,...

  • Service Advisor

    4 weeks ago

    Wasilla, Alaska, United States Kendall Dealership Holdings LLC Full time

    Job DescriptionKendall Auto Group, a leading family-owned and operated dealership in the Pacific Northwest, is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in delivering an exceptional customer experience by providing accurate and efficient service solutions.Key Responsibilities:Interface with...

  • Automotive Service Consultant

    1 month ago

    Wasilla, Alaska, United States Midas Alaska Full time

    Job OverviewMidas Alaska is seeking a highly skilled and customer-focused Service Advisor to join our team. As a Service Advisor, you will play a critical role in delivering exceptional customer service while ensuring the efficient operation of our service department.Key ResponsibilitiesDeliver outstanding customer service by listening to and consulting with...