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Patient Service Representative

2 months ago

Scarborough, Maine, United States MaineHealth Full time

Job Summary

The Patient Service Representative will provide exceptional patient care and administrative support to the Vascular Surgery team at MaineHealth. This role will be responsible for greeting patients, scheduling appointments, and performing various administrative tasks to ensure seamless patient flow.

Key Responsibilities

  • Patient Communication
    • Greets patients in a friendly and courteous manner
    • Answers patient inquiries and provides information on hospital policies and procedures
  • Scheduling and Coordination
    • Schedules appointments and procedures for patients
    • Coordinates with healthcare providers and staff to ensure timely and efficient patient care
  • Administrative Support
    • Performs various administrative tasks, such as data entry and record-keeping
    • Assists with maintaining accurate and up-to-date patient records

Requirements

  • Education
    • High school graduate or equivalent preferred
  • Experience
    • Previous office experience with medical office experience is helpful
  • Skills
    • Excellent communication and interpersonal skills
    • Strong organizational and time management skills
    • Ability to maintain confidentiality and handle sensitive information

Why Work at MaineHealth?

MaineHealth is a leading healthcare provider in Maine and New Hampshire, dedicated to delivering exceptional patient care and improving the health of our communities. As a member of our team, you'll have the opportunity to work with a talented and compassionate group of healthcare professionals who are passionate about making a difference in the lives of others.

We offer a range of benefits and programs to support your physical, emotional, and financial well-being, including paid parental leave, flexible work arrangements, and opportunities for professional growth and development.