Front Office Coordinator

3 days ago


Concord, North Carolina, United States Tartan Springs Dental Care Full time
About the Job

Tartan Springs Dental Care is seeking a skilled and experienced Front Office Coordinator to join their team. This role requires strong communication and organizational skills, with a focus on delivering exceptional patient care and support to our dental professionals.

Responsibilities:

  • Provide warm and welcoming service to patients, creating a positive first impression of our office.
  • Manage front office duties, including answering phones, checking mail and email, and communicating with patients and insurance companies.
  • Use Dentrix to schedule appointments and manage patient records, ensuring accuracy and efficiency.
  • Schedule and confirm appointments for multiple providers in the office, coordinating with patients and staff as needed.
  • File patient insurance claims and follow up on outstanding claims, verifying benefits and explaining coverage to patients.
  • Process accounts receivables, posting payments and reviewing treatment plan fees and payment options with patients.
  • Collaborate with dental professionals and staff to implement Heartland Dental systems, optimizing office potential and delivering exceptional patient care.

Requirements:

  • 1+ years of experience in a dental or medical setting.
  • Excellent communication and organizational skills.
  • Ability to work independently and as part of a team, with a focus on delivering exceptional patient care.

Salary Range: $40,000 - $55,000 per year, depending on experience.



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