Front Office Assistant Manager

3 days ago


Concord, North Carolina, United States Tartan Springs Dental Care Full time

Job Description

We are seeking a highly skilled Business Assistant to join our team at Tartan Springs Dental Care. This role involves supporting our front office and working closely with providers to deliver exceptional patient care.

Key Responsibilities:

  • Patient Greeting and Relations: Welcome patients warmly and create a positive first impression for our team.
  • Front Office Management: Manage front office duties, including answering phones, checking mail and email, and communicating with patients and insurance companies.
  • Dentrix Utilization: Utilize Dentrix for scheduling and records management.
  • Appointment Scheduling: Schedule and confirm appointments for multiple providers.
  • Claims and Payments: File patient insurance claims and follow up on outstanding claims.
  • Accounts Receivable: Process accounts receivable and post payments.
  • Treatment Plan Review: Review treatment plan fees and payment options with patients.

What We Offer

  • A competitive salary of $55,000 - $65,000 per year, depending on experience.
  • A comprehensive benefits package, including health insurance, retirement savings plans, paid holidays, and PTO.
  • Access to on-demand Daily Pay.

Requirements

  • Experience working in a fast-paced customer-centric environment.
  • Excellent communication and organizational skills.
  • Ability to maintain confidentiality and handle sensitive information.


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