Patient Services Coordinator

2 weeks ago


Leola, United States Lancaster General Full time
Job Overview

Position Summary:
The Patient Services Coordinator is accountable for ensuring precise patient scheduling, registration, insurance validation, and service coordination. This role requires the ability to operate effectively during peak times and manage complex patient needs.

Key Responsibilities:
  • Facilitate patient registration and appointment scheduling.
  • Manage incoming and outgoing calls with professionalism.
  • Collect patient financial responsibilities and respond to billing inquiries.
  • Confirm insurance eligibility and manage referral processes.
  • Adhere to regulatory standards and compliance.
  • Support unscheduled patient registrations and oversee work queue tasks.
  • Occasionally travel to various locations within the service area as required.
Minimum Qualifications:
  • High School Diploma or equivalent educational background.
  • At least 1 year of experience in customer service.
  • Basic proficiency in computer operations.
Preferred Qualifications:
  • 1 year of experience in patient registration.
  • Knowledge of electronic health records.
  • Background in a healthcare environment.
Company Benefits:
  • Tuition reimbursement programs.
  • Paid leave and holiday benefits.
  • Comprehensive health, dental, and vision insurance.
  • Retirement savings plan with employer matching.
  • Access to an onsite fitness center and wellness classes.
Company Disclaimer:

We are an Equal Opportunity Employer. Hiring decisions are made based on qualifications without discrimination. Unsolicited resumes from recruitment agencies will not be accepted.

This is a Full-Time Position.

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