Beverage Operations Manager

1 week ago

Hartford, Connecticut, United States DelMonte Hotel Group Full time
Beverage Supervisor Job Description

The Beverage Supervisor is a key member of our team, responsible for directing all activities of the beverage department. This role requires a strong leader who can motivate and guide our team to provide exceptional customer service and maximize profits.

Responsibilities:
  • Direct all activities of the beverage department, including inventory management, sales, and customer service.
  • Conduct monthly inventory to ensure that all alcoholic beverages are accounted for and manage inventory levels to minimize waste and excess stock.
  • Coordinate the movement of beverages and equipment per restaurant and catering operations to ensure seamless service.
  • Responsible for providing the overall operational and financial responsibility of beverage outlet, including managing budgets and controlling costs.
  • Maintain the highest standards of beverage quality, service, and marketing to maximize profits through excellent customer service.
  • Coordinate with the Purchasing Manager regarding beverage orders and ensure timely delivery of products.
  • Responsible for drink menu development and monitor beverage inventory and pricing on a daily basis regarding changes to restaurant bar menus.
  • Develop and institute beverage training to F&B team to ensure they are knowledgeable about our products and services.
  • Conduct training of state and local beverage laws and regulations, including knowledge for proper customer service of all alcohol products.
  • Provide a safe and reliable environment for customers and employees.
  • Possess a drive to provide exceptional customer service and exceed guest expectations.
Qualifications:
  • Ability to work long hours and flexible shifts including: mornings, nights, weekends, and holidays.
  • College Degree preferred.
  • Food & Beverage and/or Restaurant experience preferred.
  • Must maintain personal hygiene and a well-groomed appearance standard.
  • Ability to work independently or in a team setting to set up and execute an event.
  • Willingness and drive to exceed the guest expectations.
  • Ability to effectively listen and take direction from management.
  • Must have excellent knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
  • Must be punctual and dependable.
  • Ability to make quick and accurate decisions.
  • Must possess strong organizational skills.
  • Be able to delegate duties when necessary.
  • Ability to be calm in stressful situations while keeping a smile.
  • Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism.
  • Ability to read, speak, and write English Language in order to interact with staff and guests.

Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job-specific safety training.

Report all safety incidents (injuries and illnesses) into the company's risk management system (Origami Risk) on the same day that the safety incident has been reported to you.

Legends is an Equal Opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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