Technical Support Specialist I
2 weeks ago
Position Overview: This role involves providing on-site technical assistance across various locations. Reliable transportation is essential for this position.
Contract Duration: This is a temporary engagement lasting approximately 4-6 weeks, with potential for extension based on performance and business needs.
Key Responsibilities:
- Experience in PC Imaging and full system setups.
- Training will be provided on proprietary software.
- Installation and configuration of new hardware and software systems.
- Diagnosis and resolution of computer-related issues.
- Regular maintenance and updates of hardware and software.
- Identification and troubleshooting of network, connectivity, and server problems.
- Upgrading outdated firmware, software, and hardware systems.
- Monitoring security systems and implementing necessary updates.
- Providing technical support to users and addressing technical errors.
- Conducting regular tests, upgrades, and backups.
- Preparation of technical documentation, including error reports and maintenance logs.
Requirements:
- A valid driver's license is mandatory.
Ledgent Technology is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.
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