Assistant Store Manager

2 weeks ago


Phoenix, Arizona, United States Dick's Sporting Goods Full time
About the Role

The Assistant Store Manager at DICK'S Sporting Goods is a key member of our store leadership team, responsible for driving brand and operational excellence throughout the store. This role prioritizes teammate coaching, development, and wellbeing while staying engaged in financial metrics, store performance, and short/long-term planning.

Key Responsibilities
  • Manage the day-to-day operational aspects of the store department
  • Operational planning and organization, both short-term and long-term, with guidance from the Store Manager
  • Recruit in the community and support opportunities for teammates to give back to their community
  • Partner with store leadership to hire a strong, inclusive, and diverse team and manage store workforce planning (including payroll budget and scheduling)
  • Hold team accountable for meeting operational guidelines, brand standards, customer service expectations, and company policies
  • Drive shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures
Leadership Responsibilities
  • Communicate transparently and build an engaging environment for the team
  • Passion for coaching and development of oneself and others; infuse learning into day-to-day leading
  • Create an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect
Competencies

Our Leadership Competencies set the bar of what great people leaders look like at DICK'S Sporting Goods. They define the behaviors of leaders that can drive the business and build great talent. Here are the competencies we expect from our Store leaders:

  • Ensures Accountability
  • Customer-Focus
  • Collaborative
  • Instills Trust
  • Decision-Quality/Decision-Making Abilities
  • Action-Oriented
  • Engagement Driver
  • Talent Developer
  • Effective Team Building Skills
  • Plans & Aligns
  • Strategic Mindset
  • Drives Vision & Purpose of store and organization
Qualifications
  • 1-3 years of retail management experience (or customer-focused experience)
  • Strong problem-solving ability and analytical skills
  • Must have strong people management skills and an ability to develop talent
  • Flexible availability – including nights, weekend, and holidays
  • All Teammates are required to adhere to all safety policies and procedures


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