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Assistant Store Manager

1 month ago

Phoenix, Arizona, United States The Salvation Army Thrift Store Phoenix Full time
About The Salvation Army Thrift Store Phoenix

The Salvation Army Thrift Store Phoenix is a dynamic and supportive work environment that values its employees and customers alike. As a leading provider of thrift store services, we strive to make a positive impact on our community through our commitment to "Do The Most Good".

Job Summary

We are seeking a highly motivated and experienced Assistant Store Manager to join our team. As a key member of our retail team, you will be responsible for assisting the Store Manager in the day-to-day operation of the store, ensuring excellent customer service, and maintaining a safe and efficient work environment.

Key Responsibilities
  • Assist the Store Manager in the day-to-day operation of the store, including managing inventory, processing transactions, and maintaining store appearance.
  • Provide coaching, training, and development to store employees to ensure they have the skills and knowledge needed to succeed in their roles.
  • Ensure customer needs are met by maintaining good customer relations, resolving complaints, and providing quick and efficient service.
  • Communicate effectively with management, employees, customers, and donors to ensure a positive and supportive work environment.
  • Implement loss prevention measures and ensure compliance with company policies and procedures.
Requirements
  • High School diploma or equivalent required.
  • Minimum 2 years of retail management or supervisory experience.
  • Ability to accurately handle POS/cash register operations and cash transactions.
  • Valid driver's license and proof of insurance required.
  • Pass a background check, including criminal history and sex offender registry.
Physical Demands
  • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
  • Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, and fixtures.
  • Ability to move product up to 50lbs.
  • Ability to perform various repetitive motion tasks.
Work Schedule

Our stores operate 7 days a week. Work schedules are determined by management, and employees must be flexible to ensure adequate store coverage. Full-time associates may be scheduled to work any full-time shift, including evenings, weekends, and holidays.

The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds when available.