Store Manager
14 hours ago
At Thomas2 Store (32nd St & Thomas), we are seeking a highly motivated and experienced Store Manager In Training to join our team. As a Store Manager In Training, you will be responsible for driving retail business operations at our store location and helping to fund the Goodwill mission of ending unemployment.
Key Responsibilities:- Develop and execute retail operations plans to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
- Coordinate with Retail District Manager to develop and implement strategic plans to drive donations.
- Monitor product levels daily to achieve bottom line sales budget against targets.
- Ensure payroll costs and operating costs are managed to budget.
- Ensure Team Members deliver excellent customer service to donors and customers.
- Ensure store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
- Partner with community businesses and organizations to promote Goodwill mission.
- Maintain regular and consistent in-person attendance.
- Serve as a Goodwill ambassador to the community.
- Transfer to different stores at any given moment due to business needs.
- Cover shifts at different stores at any moment due to business needs.
- Ensure that all Team Members are well-trained and fulfill their duties and responsibilities.
- Ensure that Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing.
- Ensure that Production Team processes, prices, and displays product per company standards and to achieve store goals.
- Under direction of the Retail District Manager, partner with other store locations to allocate donations, Team Members, and leadership to maximize area performance.
- Ensure that Team Members are operating per company standards and procedures.
- Must have reliable transportation in order to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes.
- Transfer to different stores at any time due to business needs.
- Partner with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.
- Build a high-performing team.
- Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
- Ensure that the Assistant Store Manager effectively manages performance of Retail Store Associates.
- Play a critical role in driving company culture change efforts and change management processes.
- Model Goodwill Core Values Trust, Collaboration, Engagement, Ownership, and Innovation.
- Perform other related duties, as assigned.
- High School Diploma or equivalent
- Two years work experience in Retail Management, preferably thrift
- One-year customer service experience
- Proficient in Microsoft Office Suite
- Valid drivers license and clean MVR
- Ability to pass a background check and drug screen, where applicable for position
- Ability to speak and read English proficiently
- 5 Medical Plans
- Employer Funded Health Reimbursement Account (HRA)
- 3 Dental Plans
- Vision Plan
- 401K (Immediate participation upon hire)
- Employer Paid Life Insurance
- Employee Assistance Program (EAP)
- Paid Time Off; Sick and Vacation
- Paid Holidays
We are an equal opportunity employer and welcome applications from diverse candidates. If you are interested in this opportunity, please submit your application through our website.
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