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Product Ambassador

2 months ago

Evergreen Park, Illinois, United States Skechers U.S.A. Full time

About the Role

Skechers U.S.A. is seeking a highly motivated and customer-focused Retail Product Specialist to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales through excellent product knowledge and customer service skills.

Main Responsibilities

  • Customer Service: Provide exceptional customer service by engaging with customers, answering product-related questions, and making product recommendations to drive sales.
  • Product Knowledge: Stay up-to-date on the latest Skechers products, including features, benefits, and product lines, to effectively communicate with customers and drive sales.
  • Store Maintenance: Maintain a clean and organized store environment, including merchandising, stocking, and cleaning, to create a premier shopping experience for customers.
  • Point of Sale: Efficiently process customer transactions, discounts, and returns, while maintaining a positive and professional attitude.
  • Team Collaboration: Work collaboratively with the sales team to achieve sales goals and provide support to colleagues as needed.

Requirements

  • Customer Focus: Demonstrate a passion for delivering exceptional customer experiences and a commitment to customer satisfaction.
  • Product Knowledge: Possess a strong understanding of Skechers products and be able to communicate effectively with customers.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Teamwork: Ability to work collaboratively as part of a team to achieve sales goals and support colleagues.
  • Adaptability: Flexibility to adapt to changing sales environments and priorities.

About Skechers U.S.A.

Skechers U.S.A. is a global, Fortune 500 brand that develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. We are committed to providing a safe, inclusive, and respectful work environment and offer equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation, or any other protected characteristic established by local, state or federal law.