Senior Quality Assurance Director

2 days ago

Greenbelt, Maryland, United States Clientmind, Inc. Full time

Clientmind Recruiting is seeking a highly skilled Senior Quality Assurance Director to join our team at our Greenbelt, MD location. With a rapidly growing technology company, we are looking for an experienced professional to lead our Quality Assurance efforts and ensure the delivery of high-quality products to our customers.

Job Overview

The ideal candidate will have a strong background in Quality Management, with experience in managing and maintaining a Quality Management System for technology projects and programs. The Senior Quality Assurance Director will be responsible for strategizing, implementing, and maintaining a Quality Management System that adheres to organizational objectives and contractual requirements.

The successful candidate will also have experience in developing quality processes for evaluation and improvement, maintaining organizational and customer standards of quality and reporting, and overseeing quality across multiple projects and teams. Additionally, the Senior Quality Assurance Director will establish a well-documented process for quality management between the organization and our AS9100 certified contract manufacturer.

We offer a competitive salary of $120,000 - $150,000 per year, based on experience, and a range of benefits including health insurance, retirement plan, and paid time off.

Daily and Monthly Responsibilities
  • Maintain and manage our QMS and be accountable for maintaining our ISO 9001:2015 certification
  • Work closely with cross-functional teams and assigned project leads to execute the Quality Management System
  • Support project teams (internal and sub-contractor) for optimal quality assurance, and coordinate and execute QMS activities on cross-project initiatives
  • Identify key quality goals for cross-functional teams and external vendors, partners, and subcontractors
  • Work with other team members to identify risks and opportunities across multiple projects within the company
  • Schedule and lead internal quality audits
  • Support, review, and monitor nonconformance reports, corrective action reports, and root cause analyses
  • Establish processes and lead communications with customer (Government) quality representatives including DCMA personnel; support regular Government audits and site visits at the client site and sub-contractor facilities
Desired Skills and Qualifications
  • U.S. Citizenship
  • Secret security clearance desirable (or ability to obtain Secret level clearance)
  • Bachelor's degree required (technical degree preferred)
  • 8-10+ years of experience in a Quality Management role for technology projects/programs
  • An ASQ quality control certification is preferred
  • Experience as an internal auditor – certification is preferred
  • Experience interacting with the Defense Contract Management Agency (DCMA) in a quality management role is preferred
  • Experience in Configuration Management is a plus
  • A "doer" that can effectively support the team while working side-by-side and being hands-on in meeting the contract quality requirements
  • Effective oral and written communication skills and excellent interpersonal skills demonstrating an ability to communicate and interact easily and effectively with a wide variety of individuals and echelons in both written and verbal forms
  • High proficiency with Microsoft Project and Office 365 (Word, Excel, PowerPoint, Outlook, Teams, and SharePoint)
  • Ability to interpret/analyze complex information within operational and development environments
  • Possess the energy and experience to demonstrate sound judgment, foresight, and problem-solving skills in a fast-paced environment
  • Work independently, as well as in a team environment, within the bounds and guidelines of the organization
  • Willingness to travel to meet and work with the customer on site

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