Machine Builder/Field Technician

4 days ago


Charlotte, North Carolina, United States Snelling ProSearch Full time
About the Role

We are seeking a skilled Machine Builder/Field Technician to join our team at Snelling ProSearch. As a key member of our Machine Tools division, you will be responsible for operating, maintaining, and servicing machine tools equipment at customer sites.

Key Responsibilities
  • Technical Support: Provide technical assistance to customers in addressing operation and programming challenges effectively.
  • Maintenance and Repair: Perform routine maintenance tasks and repair basic electrical, electronic, and mechanical problems with machine tools.
  • Tool and Parts Selection: Recommend and aid in the selection and procurement of machine tools and replacement parts necessary for repairs.
  • Documentation and Reporting: Prepare and submit accurate and timely installation, service, and expense reports electronically.
  • Technology Proficiency: Stay updated with technological advancements to ensure the proper training of customer personnel.
  • Collaborative Support: Collaborate with Sales, Engineers, and Project Managers when necessary to meet project requirements.
  • Client Relationship Management: Cultivate and maintain exceptional customer relationships with all clients to ensure satisfaction and ongoing partnerships.
Requirements
  • Education: Associate's degree in Electrical, Electronics, or Mechanical Engineering; Bachelor's degree a plus for career advancement potential.
  • Experience: Minimum 2 years of hands-on experience with mechatronic technology.
  • Skills: Electromechanical aptitude and skills, working experience hands-on with electro-mechanical equipment, familiarity with machining tools, milling machines, lathes, and/or CNC machines.
  • Soft Skills: Excellent customer service skills, ability to read and understand equipment drawings and schematics, ability to apply concepts of basic algebra and geometry.
What We Offer
  • Competitive Compensation: $62,000-$85,000 depending on experience, credentials, and role.
  • Per Diem: Available for eligible employees.
  • Annual Bonus: Opportunities for bonus compensation.
  • Generous PTO Package: Comprehensive paid time off package.
  • Company Credit Card: Available for business expenses.
  • Comprehensive Benefits Package: Medical, dental, vision, 401k with match, and more.
  • Long-term Career Advancement: Opportunities for career growth and advancement.


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