Customer Relationships Specialist

3 weeks ago


Rochester, New York, United States Ryan Sanz - State Farm Agent Full time

Job Summary: As a Customer Relationships Specialist with Ryan Sanz - State Farm Agent in Rochester, NY, you will be responsible for building and developing customer relationships within the community to promote State Farm products including auto, home, and life insurance.

About Us: Ryan Sanz - State Farm Agent is a leading insurance agency committed to providing exceptional customer service and helping individuals and families manage the risks of everyday life. We are seeking a highly motivated and career-oriented professional to join our team.

Estimated Salary Range: $45,000 - $65,000 per year, plus commission/bonus opportunities.

Responsibilities:

  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

  • Use a customer-focused, needs-based review process to educate customers about insurance options and develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

  • Collaborate with the team to achieve sales and customer satisfaction goals.

Requirements:

  • Interest in marketing products and services based on customer needs and excellent interpersonal skills.

  • Excellent communication skills - written, verbal, and listening, with the ability to work in a team environment.

  • Self-motivated and detail-oriented, with a strong desire to learn and grow with the company.

  • Ability to obtain a Property and Casualty license and a Life and Health license.

Benefits:

  • Hourly pay plus commission/bonus opportunities.

  • Profit sharing and paid time off (vacation and personal/sick days).

  • Valuable experience and growth potential/Opportunity for advancement.

Location: Rochester, NY - a vibrant and diverse city with a strong sense of community and a growing economy.

Working with Us: As a Customer Relationships Specialist with Ryan Sanz - State Farm Agent, you will have the opportunity to work with a dynamic and supportive team, develop your skills and knowledge, and make a real difference in the lives of our customers.



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