Sales and Support Specialist

7 days ago


Chantilly, Hauts-de-France, United States SPI LLC Full time
Job Description

At SPI LLC, we are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and support team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Customer Service: Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Sales and Support: Assist customers with product information, pricing, and availability, as well as provide support with sales and ordering processes.
  • Warehouse Operations: Assist with warehouse tasks, including receiving and processing inventory, as well as maintaining a clean and organized warehouse environment.
  • Inventory Management: Assist with inventory management, including tracking and reporting on inventory levels, as well as identifying and resolving inventory discrepancies.
  • Administrative Tasks: Assist with administrative tasks, including data entry, filing, and other office duties as needed.

Requirements:

  • Education: High school diploma or equivalent required.
  • Skills: Excellent customer service and communication skills, as well as basic math and computer skills.
  • Experience: Previous experience in customer service, sales, or warehouse operations preferred.
  • Physical Demands: Ability to lift up to 30 pounds, as well as stand for long periods of time.

Work Environment:

Our warehouse and office environment is fast-paced and dynamic, with a focus on providing exceptional customer service and support. As a member of our team, you will be expected to work in a team-oriented environment, with a focus on collaboration and communication.



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