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Client Relations Specialist

2 months ago

Chantilly, Hauts-de-France, United States Jonathan Gjeldum - State Farm Agent Full time
Become a Key Player as a Customer Relations Representative

Are you a friendly and sales-oriented individual eager to advance your career while making a positive impact in your community? Look no further Jonathan Gjeldum - State Farm Agent is on the lookout for a Customer Relations Representative to be an essential part of our daily operations and customer satisfaction efforts. In this role, you will serve as a vital link between client needs and agency functions, ensuring strong customer connections, delivering outstanding service, and fostering enduring client relationships.

Core Responsibilities:
  • Build and nurture robust customer relationships while providing timely, accurate, and courteous service
  • Recommend appropriate products and services tailored to customer requirements
  • Actively promote insurance solutions and manage policy adjustments and claims processing
Required Qualifications:
  • Experience in client relationship management is advantageous
  • Excellent communication abilities, including written, verbal, and listening skills
  • Commitment to exceptional customer service and a knack for anticipating client needs
What We Offer:
  • Attractive salary with potential for professional growth and development
  • Paid time off for holidays and personal/sick leave
  • Performance-based bonus opportunities