![Willow Grace Veterinary Hospital](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
2 months ago
At Willow Grace Veterinary Hospital, our mission is to provide exceptional patient care and customer service in a calm, welcoming environment. Our motto is “Kindness, Compassion, and Grace above all else.” Our dedicated Client Services Representatives exhibit these traits through their daily interactions with our patients and clients.
Essential Daily Tasks include but are not limited to:
- Maintaining a clean welcoming environment;
- Providing top quality customer service;
- Attentiveness to client and patient needs, including the ability to compassionately and patiently assist clientele in a variety of emotional states;
- Triaging phone calls in a timely and appropriate manner;
- Scheduling appointments for various Doctor's;
- Patient admission for Hospitalization and Surgery;
- Filtering and submitting prescription requests;
- Communicating all patient needs effectively with the team in a timely manner;
- All other duties as assigned;
Experience in Veterinary Medicine Client Services a plus. All applications considered.
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