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Director, Business Process Improvement

2 months ago

Tampa, Florida, United States Citigroup Inc Full time
Job Summary

We are seeking a highly skilled and experienced professional to join our team as a Senior Vice President, Risk Management. This is a critical role that requires a deep understanding of risk management principles and practices, as well as excellent leadership and communication skills.

Key Responsibilities
  • Contribute to the development and implementation of an effective enterprise-wide risk management program, including robust root cause analysis, gap analysis, timely remediation, and effective ongoing governance and reporting.
  • Support the design and implementation of automated controls and solutions, and provide thoughtful and critical challenge to facilitate their development.
  • Lead tasks related to business requirement development, ensuring timely and efficient execution resulting in high-quality output.
  • Coordinate business process review teams, communicate key risks to completion, and document output.
  • Develop concise presentations for review by senior members of the team.
  • Evaluate business processes for efficiency and proper controls, with the assistance of senior management.
  • Develop high-quality relationships with key stakeholders across the organization.
  • Anticipate next steps and challenges to avoid delays or other pitfalls.
  • Apply critical thought in evaluating business problems, articulate problem statements concisely, and guide the development of logical and pragmatic control recommendations and issue resolutions.
Qualifications
  • Degree from a top-tier academic institution.
  • 6-10 years of working experience, preferably in financial services.
  • Ability to multi-task and be dynamic across a number of priorities.
  • Demonstrated experience in guiding deliverables and recommendations, and taking initiative on projects or team tasks.
  • Highly organized with an ability to keep other team members organized and on task.
  • Track record of success in completing assigned tasks in a timely and high-quality manner.
  • Capable of driving outcomes independently and escalating issues as encountered.
  • Excellent communication skills and the ability to interact with colleagues across disparate businesses, regions, and cultures.
  • Experience in development of control frameworks, risk frameworks, and controls development across business processes or technology, possibly in a consulting or strategy role.
  • Proficient with Microsoft Office suite, amongst other business applications.
  • Demonstrated ability to work collaboratively within and across project teams, functional and business units.