Sales Associate
2 weeks ago
Retail Sales Associate
Employee Type: Regular : Full time
Location: Redwood City, CA
Team: Retail
Job Overview
This dynamic role involves engaging with customers both in person and over the phone to meet their needs effectively. Utilize your communication expertise to clarify warranty options, coordinate schedules between technicians and clients, manage checkout processes, and promote various products and services.
Company Overview
Bridgestone Retail Operations, LLC is a leading employer in North America, with a workforce of over 22,000 individuals and more than 2,200 company-owned retail locations. Our brands include Firestone Complete Auto Care, Tires Plus, Hibdon Tire, and Wheel Works. With substantial sales in tire and auto services, Bridgestone Retail Operations offers a robust environment for career development.
Key Responsibilities
- Enhancing customer satisfaction and loyalty.
- Promoting and merchandising products and services effectively.
- Responding energetically to customer inquiries, both in-store and via phone.
- Exhibiting a strong desire to thrive in a retail setting.
- Demonstrating motivation in sales activities.
- Assisting with unloading merchandise shipments, changing and balancing tires in the service area (post-training), creating store displays, and fulfilling other duties to enhance customer relations.
- Performing additional tasks as assigned.
Qualifications
High School Diploma or equivalent is required.
A minimum of 2 years of experience in consumer retail sales is preferred.
Ability to communicate effectively with customers regarding sales and complaints to foster retention and loyalty.
Strong problem-solving skills related to customer concerns.
A valid automobile driver's license is mandatory, along with the ability to operate both customer and company vehicles.
Completion and maintenance of all required training courses and modules for this position are essential.
Preferred Qualifications:
A 2-year degree or equivalent experience is advantageous.
Employee Type: Regular : Full time
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