Attendant Senior
3 days ago
Welcome to the Colonial Williamsburg Foundation, where we're dedicated to preserving America's rich history and providing unforgettable experiences for our guests. As a Senior Front Desk Attendant, you'll play a crucial role in creating lasting memories for our visitors. Here's what you can expect:
Company Overview:
The Colonial Williamsburg Foundation is a non-profit organization dedicated to operating the historic area in conjunction with the College of William & Mary. Our mission is to preserve and interpret the colonial era for the public's benefit.
Job Responsibilities:
* Provide exceptional customer service to guests, responding promptly to their needs and resolving issues efficiently
* Ensure accurate and timely processing of guest transactions, including check-ins, check-outs, and room assignments
* Collaborate with other departments to resolve guest complaints and concerns
* Maintain up-to-date knowledge of hotel services, amenities, and policies to effectively communicate with guests
* Participate in ongoing training and development to enhance job performance and contribute to a positive team environment
Requirements:
* 2+ years of experience in front desk or related role
* Excellent communication and interpersonal skills
* Ability to work varied shifts, including evenings and weekends
* Computer literacy and proficiency in hotel software systems
Estimated Salary: $50,000 - $60,000 per year
Benefits:
* Competitive salary and benefits package
* Opportunities for career advancement and professional growth
* Collaborative and supportive work environment
What We Offer:
* A chance to work in a unique and historic setting
* Opportunities to develop new skills and expertise
* A collaborative and supportive team environment
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