Service Support Product Specialist

1 week ago


Knoxville, Tennessee, United States WMH Full time

WMH (Wheeler Material Handling)
Service Support Product Specialist


Are you prepared to elevate your professional journey? Join WMH, a frontrunner in the material handling sector, as a Service Support Product Specialist.


Why Partner with Us?

  • Dynamic environment fostering honor and growth
  • Innovating the industry with comprehensive solutions
  • Dedication to employee advancement

Key Responsibilities:

  • Enhance customer service for both internal and external stakeholders
  • Oversee scheduling, dispatching, and workload coordination
  • Promote efficiency and quality within the Service Division
  • Offer assistance to the internal service team and manage service requests
  • Cultivate relationships with manufacturers and suppliers
  • Aid in warranty and fleet claims processing

Qualifications:

  • High School Diploma or equivalent
  • Prior experience in service support is advantageous
  • Competence in Microsoft 365 Suite, particularly Excel
  • Excellent attention to detail and communication abilities

Perks:

  • Competitive salary and a comprehensive benefits package
  • Generous paid time off and holidays
  • Retirement planning and profit-sharing opportunities
  • Culture promoting diversity and inclusivity
  • Technical training initiatives and flexible working hours
If you are motivated, committed, and eager to advance your career, consider joining WMH. Become part of our team that is transforming the Material Handling industry and making a significant impact. Explore the opportunities that await you at Wheeler Material Handling.

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