Director of Contact Center Services

4 days ago


Austin, Texas, United States Austin Energy Full time
About the Role

Austin Energy is looking for a highly motivated and results-driven Director of Contact Center Services to join our team. In this role, you will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty.

You will work closely with cross-functional teams to identify areas for improvement and develop solutions that drive business outcomes.



  • Austin, Texas, United States Apple Full time

    **Transforming the Future of Contact Centers**At Apple, we are revolutionizing the way people interact with technology. Our Customer Systems team is seeking a talented Cloud Contact Center Engineer to join our dynamic team in Austin, Texas.In this role, you will play a critical part in transforming our Contact Center Platform from on-premises to cloud...


  • Austin, Texas, United States Apple Full time

    Description of ResponsibilitiesThe successful candidate for this Contact Center Platform Developer position will contribute to the transition of the contact center platform from on-premises to cloud technology, ensuring seamless integration with other Contact Center tools. Key responsibilities include managing relationships with stakeholders, identifying and...


  • Austin, Texas, United States United Heritage Credit Union Full time

    About the Job:This Contact Center Professional role involves handling high volumes of incoming calls and responding to member inquiries in a professional and courteous manner. The ideal candidate will possess excellent communication and problem-solving skills, and be able to work effectively in a fast-paced environment. Key Responsibilities:* Respond to...


  • Austin, Texas, United States Red Oak Technologies Full time

    About the JobWe are looking for a talented Application Engineer to join our team. The ideal candidate will have experience in designing, developing, and deploying large-scale multi-channel contact center applications using Free Switch and other application frameworks.Key Responsibilities- Design and implement complex contact center solutions- Collaborate...


  • Austin, Texas, United States Apple Full time

    Contact Center Tech Platform EngineerWe're looking for a skilled Software Engineer to join our team in transforming our Contact Center Platform. As a key member of the Americas IS&T Customer Systems team, you'll contribute to the transition of our contact center platform from on-premises to cloud technology.Key ResponsibilitiesOversee and enhance the CCTech...


  • Austin, Texas, United States Axiom Software Solutions Limited Full time

    About Axiom Software Solutions LimitedWe're seeking an experienced Enterprise Contact Center Expert to join our team and drive business growth through innovative UCCE solutions.Salary: $160,000 - $200,000 per yearJob Description:You will be responsible for developing and implementing strategic UCCE plans that align with our business objectives and drive...


  • Austin, Texas, United States Another Source Full time

    OverviewSabey Data Centers is a leading provider of colocation, powered shell, and build-to-suit data centers. With over 20 years of industry experience, they have established themselves as a trusted partner for top financial, technology, media, and healthcare companies. Their world-class data centers have consistently demonstrated operational excellence and...


  • Austin, Texas, United States Another Source Full time

    About the RoleThe Director of Operations, Central, is responsible for ensuring the reliability and maintenance of the Data Center. This includes developing and executing strategic objectives, implementing company standards, managing budgets, controlling expenses, promoting the company culture, and maintaining high standards of customer service.In this role,...


  • Austin, Texas, United States Mathnasium, The Math Learning Center Full time

    Join Mathnasium, The Math Learning Center, as an Assistant Center Director and be part of a team that is changing lives through math. We are seeking a passionate and outgoing individual who will create a welcoming environment for our students and families.The ideal candidate will be trained to provide effective and concise math instruction, motivating and...


  • Austin, Texas, United States University of Texas at Austin Full time

    Job Summary">We are seeking an experienced Assistant Director of Health Communication to provide high-level leadership and oversight of the Center for Health Communication (CHC) portfolio of projects and campaigns.">About the Role">This is a full-time position that involves leading day-to-day operations, developing programs, managing teams, and working with...


  • Austin, Texas, United States University of Texas at Austin Full time

    Job DescriptionWe are seeking an accomplished leader to fill the role of Director of Functional Neurosurgery at the University of Texas at Austin. As part of The University of Texas at Austin, one of the nation's leading research universities, our medical school pursues innovation in the redesign of healthcare delivery, excellence in healthcare research, and...

  • Medical Director

    4 days ago


    Austin, Texas, United States BCG SERVICES LLC Full time

    Job Description:We are seeking a highly skilled Medical Director - Neurology to join our team at BCG Services LLC. As a key member of our medical staff, you will be responsible for providing exceptional patient care and leading our neurology department to excellence.Key Responsibilities:- Diagnose and treat complex neurological disorders- Develop and...


  • Austin, Texas, United States Ascension Full time

    **Job Summary**We are seeking a Physician Support Services Director to lead our team at Ascension Seton in Austin, Texas.This is a full-time position working Monday through Friday with an 8-hour schedule.The Physician Support Services Director will be responsible for developing and overseeing physician support services, making recommendations, and acting as...


  • Austin, Texas, United States Jerry Full time

    About JerryJerry is a revolutionary car management app that simplifies and automates owning and maintaining a vehicle, providing personalized services for all car owners' needs. With a 4.7-star rating in the App Store and over 5 million customers, Jerry is poised to disrupt a massive market and become a $5 billion business in the next few years.We are...


  • Austin, Texas, United States Vertical Real Estate Services Full time

    At Vertical Real Estate Services, we are seeking a skilled Maintenance Service Operations Director to lead our maintenance operations team. With a competitive salary of $85,000 per year, this role offers an excellent opportunity for career advancement in a dynamic and innovative environment.Job DescriptionThe ideal candidate will have experience working in a...


  • Austin, Texas, United States ViaPlus by VINCI Highways Full time

    About ViaPlus by VINCI Highways ViaPlus by VINCI Highways is a leading global mobility company in the Intelligent Transportation Systems (ITS) market, with a focus on innovation and customer satisfaction. We specialize in revenue and services management solutions for the transportation industry, working together to deliver high-quality products and services...


  • Austin, Texas, United States National Domestic Violence Hotline Full time

    Job DescriptionThe National Domestic Violence Hotline is seeking a highly experienced and compassionate leader to serve as the Chief Programs Officer. This senior leadership role will oversee the effective operation of our 24/7 crisis contact center, ensuring that we deliver exceptional service to every individual reaching out via phone, digital chat, and...


  • Austin, Texas, United States Compass Group, North America Full time

    Nutrition Service DirectorWe are seeking an experienced Registered Dietitian to lead our Nutrition Team in Austin, TX. In this key leadership role, you will have the opportunity to shape patient care and outcomes as a Clinical Nutrition Specialist.Your expertise in clinical nutrition, combined with your leadership skills, will enable you to make a lasting...


  • Austin, Texas, United States Soho House & Co. Full time

    Job Title: Customer Service DirectorAbout the Role:We are seeking an experienced Customer Service Director to lead our front office team at Soho House & Co. The successful candidate will be responsible for creating a welcoming atmosphere through exceptional customer service and efficient operations.Key Responsibilities:Oversee rooms and front office...


  • Austin, Texas, United States Compass Group, North America Full time

    About the RoleAs an Assistant Director at Compass Group, North America, you will play a critical role in directing and overseeing the operational needs of the Housekeeping Department. You will assist the Director of Environmental Services in coordinating tasks, serving as a liaison between administration and departments, and providing exceptional customer...