Car Operations Director

3 weeks ago


Austin, Texas, United States Jerry Full time
About Jerry

Jerry is a revolutionary car management app that simplifies and automates owning and maintaining a vehicle, providing personalized services for all car owners' needs. With a 4.7-star rating in the App Store and over 5 million customers, Jerry is poised to disrupt a massive market and become a $5 billion business in the next few years.

We are seeking an experienced Director, CX Operations & Strategy to join our team and play a critical role in scaling our insurance business. As a key member of our leadership team, you will oversee the day-to-day management of multiple virtual contact center teams, driving team productivity and effectiveness, tackling operational issues, and improving customer satisfaction.



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