Multichannel Contact Center Application Specialist

Our OpportunityWe are seeking a highly skilled Technical Lead to join our dynamic Architecture team at Charles Schwab. As a key member of our team, you will be responsible for designing, developing, and governing the implementation of next-generation Contact Center solutions.This is an exceptional opportunity to work with talented technologists who share...

Job OverviewACL Digital is seeking an experienced Contact Center Expertise Lead to lead our efforts in delivering high-quality contact center solutions. As a key member of our organization, you will play a critical role in driving the success of our contact center initiatives.About the PositionThis is an exciting opportunity for a motivated and experienced...

**Transforming the Future of Contact Centers**At Apple, we are revolutionizing the way people interact with technology. Our Customer Systems team is seeking a talented Cloud Contact Center Engineer to join our dynamic team in Austin, Texas.In this role, you will play a critical part in transforming our Contact Center Platform from on-premises to cloud...

Description of ResponsibilitiesThe successful candidate for this Contact Center Platform Developer position will contribute to the transition of the contact center platform from on-premises to cloud technology, ensuring seamless integration with other Contact Center tools. Key responsibilities include managing relationships with stakeholders, identifying and...

About the Job:This Contact Center Professional role involves handling high volumes of incoming calls and responding to member inquiries in a professional and courteous manner. The ideal candidate will possess excellent communication and problem-solving skills, and be able to work effectively in a fast-paced environment. Key Responsibilities:* Respond to...

Amazon is seeking an experienced Cloud Contact Center Expert to join our team. As a key member of our Customer Experience organization, you will play a critical role in helping our customers succeed with Amazon Connect.About the RoleThe ideal candidate will have 5+ years of experience in enterprise sales, business development, and/or consulting with SaaS...

**Job Purpose**We are seeking a Contact Center Resolution Expert who will serve as the first-line advocate in resolving inquiries, issues, or concerns for members and/or providers. This role will leverage various communication channels to provide timely, accurate, and personalized support on routine complaints.

About the RoleAustin Energy is looking for a highly motivated and results-driven Director of Contact Center Services to join our team. In this role, you will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty.You will work closely with cross-functional teams to identify areas for improvement and develop...

About the RoleThis is an exciting opportunity for a highly skilled Project Manager to join our team at PTR Global. As a contact center project manager, you will be responsible for managing large-scale programs consisting of individual projects led by other PMs.You will need to have excellent communication skills, be proactive, hardworking, and a...

We are seeking a seasoned project manager to lead highly cross-functional projects across multiple years of delivery. The ideal candidate must have managed projects independently, prepared project plans, and communicated risk registers effectively.Key qualifications include:Minimum 5 years of project management experience (Waterfall + Agile/Scrum)Contact...

About Axiom Software Solutions LimitedWe're seeking an experienced Enterprise Contact Center Expert to join our team and drive business growth through innovative UCCE solutions.Salary: $160,000 - $200,000 per yearJob Description:You will be responsible for developing and implementing strategic UCCE plans that align with our business objectives and drive...

We offer a challenging and rewarding work environment where you can grow your career. As a Call Center Representative Specialist at Mass Markets, you will be responsible for accurately documenting and processing customer claims in appropriate systems.About the RoleThis is an exciting opportunity to join our team and contribute to our mission of providing...

Job DescriptionThis is an exciting opportunity to join our team as a Customer Service Representative. As a key member of our Call Center team, you will be responsible for delivering exceptional customer service to our clients by addressing their queries and concerns in a prompt and professional manner.Main ResponsibilitiesYou will provide assistance to...

About the JobThe City of Austin seeks a highly skilled IT Application Specialist to join our team. As an IT Application Specialist, you will be responsible for designing, implementing, and maintaining robust technological solutions for our department.This role is pivotal in leveraging the Microsoft Application Suite to streamline operations and enhance...

Job DescriptionWe are seeking an experienced Senior Contact Center Platform Project Manager Lead to join our team at ClifyX.This is a 12+ Month Contract opportunity that requires the candidate to have managed cross-functional projects across multiple years of delivery.The ideal candidate will have:A minimum of 5 years of project management experience, with...

Job OverviewWe are seeking a skilled Transformational Leadership Specialist at The Camden Center to support executives and senior leaders in their professional development and mental wellness.

The estimated salary for this role is $160,000 - $220,000 per year.About the JobWe are looking for a talented Web Application Specialist to join our team at Fortive Corporation. As a Web Application Specialist, you will be responsible for designing and implementing user interfaces, collaborating with cross-functional teams, and ensuring high-performance web...

Job Overview:Web Application SpecialistDiverse Lynx LLC is seeking a highly experienced Web Application Specialist to lead the development of our web applications. The successful candidate will have 6+ years of experience in building complex web applications and a deep understanding of JavaScript, HTML5, CSS3, TypeScript, and SASS.The ideal candidate will be...

We strive to provide the best possible care to our patients, and we need your help. As a Healthcare Call Center Specialist, you will be the first point of contact for many patients, and your professionalism and courtesy will set the tone for their entire experience.Key Responsibilities:Respond to all incoming calls in a timely, friendly, and knowledgeable...

Natera is a pioneer in cell-free DNA testing, revolutionizing the standard of care in oncology, women's health, and organ health. We're committed to making personalized genetic testing and diagnostics an integral part of healthcare, empowering patients and healthcare providers with actionable insights.We're looking for a seasoned Application Performance...