Contact Center Platform Developer

5 days ago


Austin, Texas, United States Apple Full time
Description of Responsibilities

The successful candidate for this Contact Center Platform Developer position will contribute to the transition of the contact center platform from on-premises to cloud technology, ensuring seamless integration with other Contact Center tools. Key responsibilities include managing relationships with stakeholders, identifying and recommending system and process improvements, and developing high-quality documentation.

Estimated Salary: $150,000 - $200,000 per year

Requirements
  • 3+ years of experience in FreeSWITCH (or equivalent) development
  • Proficiency in programming languages such as golang, Python, C/C++
  • Development experience with Media Protocols (RTP)
  • Dedication to exceptional customer service
  • Leadership skills
  • Technical writing skills
  • Ability to thrive in a fast-paced environment
  • Bachelor's Degree in Engineering / Computer Science / Information Technology or equivalent work experience


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