Bilingual Resource and Housing Specialist

4 weeks ago

San Francisco, California, United States Compass Community Services Full time

About the Role:

We are seeking a highly skilled and compassionate Bilingual Resource and Housing Specialist to join our team at Compass Family Services. As a key member of our staff, you will work directly with families in our shelter to help them successfully resolve their housing crisis.

About the Organization:

Compass Family Services is a 100+ year old nonprofit organization dedicated to providing comprehensive support to families experiencing or at risk of homelessness. Our team works tirelessly to address immediate needs and ensure long-term success for our clients.

About the Program:

Our Compass Family Shelter provides a safe and supportive environment for families experiencing homelessness. Our team works closely with each family to help them stabilize, find housing, and address challenges and barriers.

Responsibilities:

  • Assess families at intake to determine barriers and needs and create a service plan for shelter stay, prioritizing housing search and addressing barriers to stability and healthy functioning.
  • Provide case management services to a caseload of up to 10 shelter families, including counseling, crisis intervention, and referrals to external providers and resources.
  • Work collaboratively with staff to resolve and report problems that arise, and ensure compliance with San Francisco's Department of Homelessness and Supportive Housing Case Management standards.
  • Support families in housing navigation by providing education around conducting housing searches, completing applications, and collaborating with Housing Locators/Navigators in outside agencies to quickly secure housing.
  • Collaborate with Access Point providers for families who have been matched with Permanent Supportive Housing opportunities to ensure all vital documents are uploaded into the One System and the family completes their application in a timely manner.

Requirements:

  • Spanish fluency required
  • Relevant experience in a social services setting (counseling, crisis intervention), with residential experience especially helpful
  • Understanding of challenges facing homeless and immigrant families
  • Understanding of trauma-informed care
  • Knowledge of Bay Area housing and social service resources

What We Offer:

  • $28-$31 per hour
  • Paid time off: 4 weeks of vacation your first year, 5 in your second
  • Health, dental, and vision insurance fully covered by Compass for employees and dependent children
  • Long-term disability and life insurance
  • Retirement plan with Compass contributing 5% of your salary after one year of work
  • Membership in OPEIU/Local 29 union

Location and Covid Considerations:

Work location: 626 Polk St., in the Tenderloin neighborhood of San Francisco. After their first 90 days, staff can work from home one day per week. Covid vaccination required for all staff.

To Apply:

Please apply through our online application. No phone calls, please. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an equal opportunity employer and actively seek to recruit a diverse workforce.

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