Service Support Specialist

7 days ago


Horseshoe Bay, United States Crescent Services Full time
About Crescent Services

Crescent Services is committed to fostering a diverse and inclusive workplace. We offer a range of benefits designed to support our team members, including:
  • Comprehensive Medical, Dental, and Vision Insurance
  • Paid Time Off and Holidays
  • 401(k) Retirement Plan with Employer Contributions
  • Disability Insurance (Short and Long-term)
  • Critical Illness and Accident Insurance
  • Access to select resort amenities
  • Discounts on Retail and Dining
  • Exclusive discounts at all Crescent Hotels & Resorts locations

Embrace the Experience

Located near beautiful Lake LBJ, our resort provides a unique opportunity to work in a stunning environment. We are dedicated to supporting your career growth through competitive wages, housing options, and advancement opportunities via our Manager in Training Program (MIT).

Job Benefits
  • Housing and Shuttle Services for Associates
  • Weekly Meal Allowances
  • Privileges for Golf and Amenities*
  • Discounts for Associates
  • Retail and Dining Discounts at Crescent Hotels & Resorts

Core Responsibilities:
  • Ensure proper maintenance of service supplies and utensils, including:
  1. China - appropriate storage
  2. Glasses - for various beverages
  3. Coffee essentials
  4. Management of silverware
Stock food items and beverages appropriatelyPromote safety through cleanlinessExecute daily cleaning tasks with diligenceOrganize storage areas efficientlyRegularly dispose of wastePerform additional cleaning duties as assignedFollow directives from management
Qualifications:
  • Presentable and neat appearance
  • Adherence to uniform and safety protocols
  • Ability to work independently
  • Friendly demeanor and punctuality
  • Effective communication skills in English
  • Strong organizational and efficiency skills
  • Physical stamina for lifting and bending

Additional Information:

Flexibility in scheduling may be required to meet operational needs. A warm and welcoming attitude is essential in our hospitality-focused environment.

Performance Standards

Customer Satisfaction: Exceptional service is a cornerstone of Crescent Services. Maintaining professionalism and respect towards guests and colleagues is essential.

Work Ethic: Adhere to high standards of conduct, appearance, punctuality, and adaptability to ensure a top-tier experience for guests and staff. Embrace learning and problem-solving as part of your skill set.

Safety & Security: The safety of guests and staff is our top priority. Strict adherence to safety protocols is required in all tasks.

Crescent Services is an equal opportunity employer dedicated to creating a supportive and fair work environment for individuals from all backgrounds.

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