Customer Service Representative

6 days ago


Shelby, North Carolina, United States Hometown Pharmacy Full time
Job Summary

We are seeking a highly skilled and customer-focused Retail Sales Associate to join our team at Hometown Pharmacy. As a key member of our front-end staff, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our pharmacy.

Key Responsibilities
  • Customer Service: Greet and assist customers in a friendly and professional manner, responding to their needs and resolving any issues in a timely and effective way.
  • Store Maintenance: Maintain a clean and organized store environment, including the front-end department, by restocking shelves, facing merchandise, and keeping the floor clear of clutter.
  • Merchandise Management: Process and manage merchandise, including ordering, pricing, and stocking, to ensure that our store is well-stocked and visually appealing.
  • Teamwork: Collaborate with other team members to achieve sales goals, support each other in meeting customer needs, and contribute to a positive and productive work environment.
Requirements
  • Excellent Communication Skills: Ability to effectively communicate with customers, colleagues, and management in a clear and respectful manner.
  • Attention to Detail: Ability to maintain a high level of attention to detail in all aspects of the job, including customer service, store maintenance, and merchandise management.
  • Time Management: Ability to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced retail environment.
  • Basic Computer Skills: Ability to use a point-of-sale system, process transactions, and perform other basic computer tasks.
Benefits
  • Competitive Wages: We offer a competitive hourly wage and opportunities for advancement.
  • Benefits: We provide a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan.
  • Work-Life Balance: We strive to provide a healthy work-life balance, allowing our employees to enjoy a fulfilling personal and professional life.


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