Retail Customer Service Representative

2 days ago


Duluth, Minnesota, United States The Sherwin-Williams Company Full time
Job Summary

This is a critical role in the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to understand their needs, provide expert advice on Sherwin-Williams products, and recommend solutions to meet their requirements. You will also be responsible for promptly resolving customer concerns, ensuring maximum client satisfaction, and maintaining the high quality and visual standards of our products and store.

Key Responsibilities
  • Provide exceptional customer service to ensure high levels of customer satisfaction
  • Determine customer needs and present appropriate products and services
  • Build strong relationships with wholesale and retail customers
  • Process sales transactions accurately and consistently with policies and procedures
  • Achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain accurate work order files and formulas
  • Pull products from the sales floor or warehouse as needed
  • Tint and mix products to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load and unload delivery trucks
  • Assist with deliveries as needed
  • Maintain in-stock and presentable condition of assigned areas
  • Stay knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Identify opportunities to improve sales
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the country of employment without sponsorship
  • Must be able to lift and carry up to 50 lbs frequently and up to 70 lbs occasionally
  • Must be willing to work all scheduled hours, including evenings and weekends
Preferred Qualifications
  • Valid, unrestricted driver's license
  • High school diploma or equivalent
  • At least one year of experience in a delivery, retail, or customer service position
  • Previous experience selling paint and paint-related products
  • Previous experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in multiple languages
  • Ability to read, write, comprehend, and communicate in Spanish


  • Duluth, Minnesota, United States FedEx Full time

    FedEx Retail Customer Service AssociateAs a Retail Customer Service Associate at FedEx, you will play a vital role in delivering exceptional customer experiences. Your primary responsibilities will include:Key Responsibilities:Providing consultative services to customers in a retail environment, understanding their individualized needs and...


  • Duluth, Minnesota, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused Retail Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering customer questions, and recommending products to meet their needs.Key ResponsibilitiesProvide outstanding...


  • Duluth, Minnesota, United States Sherwin-Williams Full time

    About the RoleThis is a critical position that plays a key role in the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to understand their needs, provide expert advice on Sherwin-Williams products, and recommend solutions that meet their requirements.You will be responsible for...


  • Duluth, Minnesota, United States Sherwin-Williams Full time

    Job SummaryThis is a critical role in the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to understand their needs, provide expert advice on Sherwin-Williams products, and recommend solutions that meet their requirements.You will be responsible for promptly resolving customer...


  • Duluth, Minnesota, United States Sam's Club Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and driving sales growth.Key ResponsibilitiesProvide exceptional...


  • Duluth, Minnesota, United States The Glass Guru of Duluth Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at The Glass Guru of Duluth. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction with our products and services.Key...


  • Duluth, Minnesota, United States speedqueenlaundry Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Speed Queen Laundry Stores. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a safe and clean store environment, and ensuring the highest level of customer satisfaction.Key...


  • Duluth, Minnesota, United States Walgreens Full time

    Job Description:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, providing a positive shopping experience, and supporting the overall success of our store.Key...


  • Duluth, Minnesota, United States Holiday Companies Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Holiday Companies. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.Key ResponsibilitiesProvide prompt and courteous...


  • Duluth, Minnesota, United States Savers | Value Village Full time

    About Savers | Value VillageWe're a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. Our mission is to redirect billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, while providing valuable funding for local nonprofit organizations.Our CultureWe're a diverse...


  • Duluth, Minnesota, United States Walgreens Full time

    Walgreens **Job Summary** As a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. Your key responsibilities will include: * Registering sales on assigned cash registers and providing customers with courteous, fair, friendly, and efficient checkout service * Recommending items...


  • Duluth, Minnesota, United States Randstad Full time

    Customer Service RepresentativeRandstad is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and customers.Key Responsibilities:Respond promptly and professionally to incoming telephone calls, chats, and ticketsAssist with...


  • Duluth, Minnesota, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need on their journeys.Key Responsibilities:Assist...


  • Duluth, Minnesota, United States RemX Full time

    {"h1": "Customer Service Representative", "p": "We are seeking a dedicated Customer Service Representative to join our team at RemX. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and ensuring a positive experience for all interactions.", "ul": [{"li":...


  • Duluth, Minnesota, United States US Auto Sales Full time

    Customer Service RepresentativeAt US Auto Sales, we are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our Account Services department, you will be responsible for providing exceptional customer service to our valued clients.Key Responsibilities:Provide high-quality customer service to ensure a...


  • Duluth, Minnesota, United States Taylor Corporation Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Taylor Corporation. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely and professional manner, and working closely with our sales and operations teams to ensure...


  • Duluth, Minnesota, United States Frandsen Bank Full time

    Customer Service RepresentativeThis role is part of a team that provides direct customer support at Frandsen Bank. The ideal candidate will possess excellent communication skills, attention to detail, and technical abilities to deliver high-quality service. In a fast-paced environment, the Customer Service Representative must meet customer expectations of...


  • Duluth, Minnesota, United States Kelly Services, Inc. Full time

    Customer Care Representative Job DescriptionWe are seeking a highly adaptable and organized individual to join our team as a Customer Care Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in a timely and professional...


  • Duluth, Minnesota, United States Primerica Full time

    About this PositionThe Customer Service Representative 1 works in the Client Services department delivering exceptional customer service to Primerica term life policyholders and agents. The candidate addresses verbal and written inquiries pertaining to term life insurance policies, assisting clients with questions regarding billing, policy coverage,...


  • Duluth, Minnesota, United States Toppers Pizza - Duluth Full time

    About Toppers Pizza - DuluthToppers Pizza is a dynamic and fast-paced restaurant environment where you can grow your skills and career. We are committed to creating a diverse work environment and are proud to be an equal opportunity employer. Our team is passionate about serving high-quality food and providing exceptional customer service. If you are a...