Retail Customer Service Representative

3 weeks ago


Duluth, Minnesota, United States Sherwin-Williams Full time
About the Role

This is a critical position that plays a key role in the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to understand their needs, provide expert advice on Sherwin-Williams products, and recommend solutions that meet their requirements.

You will be responsible for promptly resolving customer concerns, ensuring maximum client satisfaction, and staying up-to-date with product features and maintaining high-quality visual standards. Your goal will be to deliver exceptional customer service while consistently meeting sales goals.

What You'll Do
  • Work with customers to determine their needs and provide expert advice on Sherwin-Williams products
  • Recommend solutions that meet customer requirements
  • Promptly resolve customer concerns and ensure maximum client satisfaction
  • Stay up-to-date with product features and maintain high-quality visual standards
  • Deliver exceptional customer service while consistently meeting sales goals
What We Offer

As a Sherwin-Williams employee, you will have access to a wide range of benefits designed to support your well-being and career growth. These include:

  • Competitive compensation and benefits package
  • Opportunities for career advancement and professional development
  • A supportive and inclusive work environment
  • Access to cutting-edge products and technologies
How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this role. Please submit your application through our website, and our recruitment team will review your qualifications and contact you for further discussion.



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