Retail Customer Service Representative

1 month ago


Duluth, Minnesota, United States Sherwin-Williams Full time
Job Summary

This is a critical role in the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to understand their needs, provide expert advice on Sherwin-Williams products, and recommend solutions that meet their requirements.

You will be responsible for promptly resolving customer concerns, ensuring maximum client satisfaction, and staying up-to-date with product features and visual standards. Your goal will be to achieve excellent customer service while consistently meeting sales goals.

This is a full-time position at Store #3223, located at 4767 Miller Trunk Hwy, Duluth, MN. The starting pay is $16.26/hr.

What We Offer

At Sherwin-Williams, we believe in careers that grow with you. We provide opportunities to explore your curiosity, drive innovation, and discover new possibilities. We value diversity and inclusion, and we are committed to an inclusive and diverse workplace.

We offer a wide range of benefits, including retirement, health care, and total well-being programs. Our compensation decisions are based on various factors, including skill sets, experience, and business needs.

How to Apply

To apply, please visit our Careers page and find the role that interests you. Create your profile, and we will review your application. If you are selected, you will be invited to complete a digital video interview via HireVue. The interview will consist of behavioral-based questions, and you will have the opportunity to record and complete it at your convenience.

Once you have completed the video interview, our Recruitment team will review your application, and top candidates will be invited to meet with our team in a store or specialty wholesale branch.



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