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Customer Service Representative
2 months ago
Randstad is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and customers.
Key Responsibilities:
- Respond promptly and professionally to incoming telephone calls, chats, and tickets
- Assist with order problems, exchanges, edits, and tracking
- Develop a knowledge of products and services and effectively convey this information to customers
- Understand and resolve compliance issues in accordance with policies and procedures
- Maintain established performance levels
About Randstad:
Randstad is a global leader in the recruitment and HR services industry. We are committed to providing our clients with the best possible service and our customers with a positive experience.