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Service Excellence Coordinator

2 months ago

New York, New York, United States Tigre NY Full time

Tigre, a vibrant cocktail bar and nightlife destination, is on the lookout for a dedicated and skilled Floor Manager to enhance our team. Candidates with a mix of nightlife and cocktail bar experience are highly valued, alongside expertise in crafting exceptional cocktails and selecting fine wines.

We are in search of an individual who embodies genuine hospitality, innovates to surpass guest expectations, and possesses a keen eye for detail. Above all, we desire a candidate who is passionate about their work and has a strong interest in nightlife, wine, and artisanal cocktails.

This role demands excellent training capabilities, outstanding organizational skills, and a proven track record of setting and achieving objectives. A relentless drive to inspire staff and refine our service is essential. The position also requires a blend of administrative skills and operational management.

We invite you to share examples from your career that showcase your authentic appreciation for hospitality and your capacity to lead and educate a diverse team. Additionally, please highlight any relevant experiences in similar establishments that influenced your decision to apply.

Thank you for considering this opportunity.

EXPERIENCE + QUALIFICATIONS

  • 2-3+ years of managerial experience in high-volume, full-service restaurants or cocktail venues
  • Proficient in Microsoft Office Suite and Excel
  • Understanding of fine dining principles and beverage service
  • Familiarity with state and local regulations regarding liquor, labor, and health codes
  • Bachelor's degree in Hospitality Management, Business, or a related discipline preferred
  • Must obtain a Food Handler's certificate within one month of employment
  • Ability to analyze and generate daily reports effectively


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