Service Coordinator
3 days ago
At NFP, we're committed to delivering exceptional client service and building long-lasting relationships with our clients. As a Service Coordinator, you'll play a critical role in supporting our client service process and ensuring that our clients receive the highest level of service.
Key Responsibilities:- Provide superior client service by identifying client needs and executing requests to completion.
- Effectively communicate with all parties throughout the process, ensuring timely and accurate execution of client requests.
- Track and manage client requests, including premium retention, policy changes, and other service-related matters.
- Collaborate with internal teams to ensure seamless execution of client service requests.
- Develop and maintain business partnerships to ensure service issues are managed proactively, accurately, and effectively.
- 3-5 years of experience in financial services industry or equivalent combination of education and work experience.
- Extensive knowledge of life, disability, and long-term care products and post-issue service requests.
- Excellent communication skills, both verbal and written.
- Strong attention to detail with the ability to prioritize multiple tasks in a fast-paced sales environment.
- Ability to work independently and collaboratively as part of a team.
- Competitive salary range: $42,000 - $70,000.
- PTO and paid holidays.
- 401(k) with match.
- Exclusive discount programs.
- Health and wellness programs.
NFP is an inclusive Equal Employment Opportunity employer. We're committed to building a diverse and inclusive workplace that reflects the communities we serve. If you're passionate about delivering exceptional client service and building long-lasting relationships, we encourage you to apply for this exciting opportunity.
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