Service Coordinator
2 weeks ago
We are seeking a highly skilled Service Coordinator to join our team at NFP. As a Service Coordinator, you will play a critical role in providing exceptional client service and support to our clients and partners.
Key Responsibilities- Provide superior client service by identifying client needs and executing requests to completion.
- Effectively communicate with all parties throughout the process.
- Track and manage client requests and issues in a timely and accurate manner.
- Collaborate with internal teams to ensure seamless execution of client service requests.
- Develop and maintain business partnerships to ensure service issues are managed proactively, accurately, and effectively.
- 3-5 years of experience in the financial services industry or equivalent combination of education and work experience.
- Extensive knowledge of life, disability, and long-term care products and post-issue service requests.
- Excellent communication skills, both verbal and written.
- Strong attention to detail with the ability to prioritize multiple tasks in a fast-paced sales environment.
- Ability to work independently and collaboratively as part of a team.
NFP is proud to offer a competitive salary, PTO, and paid holidays, 401(k) with match, exclusive discount programs, health and wellness programs, and more. Our people-first culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.
About NFPNFP is an inclusive Equal Employment Opportunity employer. We are a multi-year Best Places to Work award winner in Business Insurance and have earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement.
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