Assistant Manager

5 days ago


Frisco, Texas, United States ACG Texas Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Manager to join our team at ACG Texas. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of employees to achieve high standards of food preparation and presentation.

Key Responsibilities
  • Leadership and Team Management: Assist in directing employees in all phases of operation, ensuring that all personnel, equipment, and supplies are prepared and ready to meet the needs of the business.
  • Customer Service and Quality Control: Inform all employees of new menu items, specials, and promotional materials to ensure complete understanding of food preparation and service. Observe guest reactions to quality of food and service.
  • Employee Development and Training: Assist in conducting orientation and training for new employees and give refresher training to current employees, when needed. Supervise employee performance and conduct in accordance with company policies.
  • Administrative and Financial Management: Review all time cards (or time reports) daily as required by Unit Manager. Adjust schedule to meet the needs of the restaurant and keep overtime to an absolute minimum. Enforce portion control per Standard Operating Procedures Manuals.
  • Inventory Management and Security: Check deliveries for proper quantity, quality, pricing, completeness of order, breakage, and spoilage. Maintain tight security and control waste.
Requirements
  • Communication and Interpersonal Skills: Employee must be able to communicate verbally in English to employees and guests and read English for menus, guest checks, notices, instructions, safety labels, etc.
  • Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, fractions, percents, decimals, discounts, and cash counting.
  • Reasoning and Problem-Solving Skills: Ability to apply common sense and to understand and carry out detailed and objective written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Working Conditions

The physical demands described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly is required to use hands and fingers, handle, or feel objects, tools, or controls; walk, stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee regularly must lift and/or move up to 10 pounds and occasionally may move up to 100 pounds.


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