Patient Experience Coordinator
3 weeks ago
At Northwell Health, we are committed to delivering exceptional patient and customer experiences. As a Patient & Customer Experience Specialist, you will play a vital role in fostering a culture of care and hospitality throughout our organization.
Key Responsibilities:- Role Model Culture of C.A.R.E. and patient-centered organizational values, ensuring a positive experience for patients, families, and team members.
- Maintain Ongoing Communication with patients, families, and team members to ensure their needs are met and concerns are addressed.
- Support Experience-Based Programs, projects, and improvements, gathering key information to prepare presentations, documents, and reports.
- Collaborate with Site-Based Leadership to promote and sustain patient experience strategic plans, driving continuous improvement and excellence.
- Participate in Experience Improvement Efforts, providing support for meetings and events, and coordinating educational and training programs to engage team members in patient/customer experience culture.
- Provide Emotional Support to patients, families, visitors, and team members, ensuring a compassionate and empathetic experience.
- Perform Service Recovery, following policies and procedures regarding concern and complaint management, escalating to leadership when necessary.
- Operate Under General Guidance, with varied work assignments that require interpretation and independent decisions on course of action.
- Bachelor's Degree required, or equivalent combination of education and related experience.
- 1-3 Years of Relevant Experience required, with a strong understanding of patient experience principles and practices.
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Patient Experience Coordinator
3 weeks ago
Syosset, New York, United States Northwell Health Full timeJob DescriptionAs a key member of our team, you will play a vital role in ensuring that our patients and customers receive exceptional care and service. You will foster strong relationships with stakeholders, including patients, families, and team members, to promote a culture of care and hospitality.Key ResponsibilitiesRole Model Culture of C.A.R.E. and...
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Patient Experience Liaison
4 weeks ago
Syosset, New York, United States Northwell Health Full timeJob Title: Patient & Customer Experience SpecialistJob Summary: We are seeking a highly skilled Patient & Customer Experience Specialist to join our team at Northwell Health. This role will be responsible for supporting inter-departmental functions to provide optimal patient and customer experience.Key Responsibilities:Foster and maintain relationships with...
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Patient Care Coordinator
1 month ago
Syosset, New York, United States UnitedHealth Group Full timeOptum Medical - Associate Patient Care CoordinatorAt Optum Medical, we're dedicated to delivering high-quality care to our patients. As an Associate Patient Care Coordinator, you'll play a vital role in supporting our healthcare teams to ensure seamless patient care.Key Responsibilities:Obtain accurate and updated patient information, including name,...
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Patient Care Coordinator
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Syosset, New York, United States Optum Full timeOptum Job OpportunityOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. Our team is dedicated to connecting people with the care, pharmacy benefits, data, and resources they need to feel their best.Job SummaryWe are seeking a detail-oriented and patient-focused Associate Patient Care...
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Patient Scheduling Coordinator
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Patient Care Coordinator Associate
4 weeks ago
Syosset, New York, United States UnitedHealth Group Full timeOpportunities with Optum in the Tri-State RegionCome make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey, and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic healthcare organization...
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Administrative Coordinator
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Administrative Coordinator
4 weeks ago
Syosset, New York, United States AIREM Modern Beauty Rituals Full timeJob Title: Administrative CoordinatorJob Summary:We are seeking a highly organized and tech-savvy Administrative Coordinator to support our team at AIREM Modern Beauty Rituals. As a key member of our operations team, you will provide crucial administrative support and manage scheduling activities to ensure efficient operation of our...
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Administrative Coordinator
3 weeks ago
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Medical Unit Coordinator
2 weeks ago
Syosset, New York, United States Northwell Health Full timeJob SummaryNorthwell Health is seeking a highly organized and detail-oriented Medical Unit Coordinator to join our team. In this role, you will be responsible for coordinating and expediting the flow of information within the unit, ensuring seamless communication between departments and external contacts.Key ResponsibilitiesCoordinate patient flow and...
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Paramedic Communications Coordinator
4 weeks ago
Syosset, New York, United States Northwell Health Full timeJob SummaryWe are seeking a skilled Paramedic Communications Coordinator to join our team at Northwell Health. As a key member of our healthcare operations team, you will be responsible for coordinating patient transfers, managing medical calls, and ensuring seamless communication between healthcare facilities.Key ResponsibilitiesCoordinate patient transfers...
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Medical Office Coordinator
2 weeks ago
Syosset, New York, United States Syosset Endocrinology Full timeJob SummaryMedical Office Coordinator sought for busy Endocrinology Medical Office. Key responsibilities include:1. Managing multiple tasks and priorities2. Handling phone calls, scheduling appointments, and verifying patient information3. Collecting copays and processing payments4. Conducting prior authorizations for medications and procedures5. Verifying...
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Human Resources Coordinator
4 days ago
Syosset, New York, United States David Lerner Associates, Inc. Full timeJob SummaryWe are seeking an HR Coordinator to provide administrative support to our Human Resources department. The ideal candidate will have excellent organizational skills, strong communication abilities, and a basic understanding of labor laws.Key ResponsibilitiesAssist with day-to-day HR operations, including data entry, record-keeping, and report...
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Patient Concierge Specialist
2 weeks ago
Syosset, New York, United States PersonalRX Full timeJob Description - Patient Concierge SpecialistPersonalRX, a rapidly growing mail order pharmacy, is seeking a Patient Concierge Specialist to join our team in our Long Island state-of-the-art automated pharmacy. This role is crucial in helping our patients better manage their medications. The ideal candidate will have experience assisting individuals in...
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Patient Concierge Specialist
4 weeks ago
Syosset, New York, United States PersonalRX Full timeJob Description - Patient Concierge SpecialistPersonalRX, a rapidly growing mail order pharmacy, is seeking a Patient Concierge Specialist to join our team in our state-of-the-art automated pharmacy in Long Island. This role is ideal for individuals who are passionate about helping others and have experience in the healthcare industry.Key...
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Patient Concierge Representative
7 days ago
Syosset, New York, United States PersonalRX Full timeJob OverviewPersonalRX, a rapidly growing mail order pharmacy, is seeking a Patient Concierge Representative to join our team. As a key member of our patient support team, you will play a vital role in helping patients better manage their medications.We are looking for a detail-oriented and caring individual who can work in a fast-paced environment. The...
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Patient Concierge Specialist
2 weeks ago
Syosset, New York, United States PersonalRX Full timeJob DescriptionPersonalRX, a rapidly growing mail order pharmacy, is seeking a Patient Concierge Specialist to join our team in Syosset, NY. As a Patient Concierge Specialist, you will play a vital role in helping our patients better manage their medications and providing exceptional customer service.ResponsibilitiesContact assigned patients at least once a...
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Patient Concierge Representative
3 weeks ago
Syosset, New York, United States PersonalRX Full timeJob OverviewPersonalRX, a leading mail order pharmacy, is seeking a skilled Patient Concierge Specialist to join our team in our state-of-the-art automated pharmacy in Long Island. As a Patient Concierge Specialist, you will play a vital role in helping patients better manage their medications and providing exceptional customer service.Key...
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Patient Concierge Specialist
3 weeks ago
Syosset, New York, United States PersonalRX Full timeJob Description - Patient Concierge SpecialistPersonalRX, a rapidly growing mail order pharmacy, is seeking a Patient Concierge Specialist to join our team in our state-of-the-art automated pharmacy in Long Island. This role is designed to help patients better manage their medications and provide exceptional customer service.We are looking for individuals...
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Admission Coordinator
4 weeks ago
Syosset, New York, United States Northwell Health Full timeJob SummaryWe are seeking a skilled Admitting Clerk to join our team at Northwell Health. As an Admitting Clerk, you will be responsible for greeting patients and/or visitors, interviewing patients/significant others, and obtaining all relevant demographic and insurance data. You will also be responsible for entering all pre-admission and admission...