Patient Concierge Representative

1 month ago


Syosset, New York, United States PersonalRX Full time
Job Overview

PersonalRX, a rapidly growing mail order pharmacy, is seeking a Patient Concierge Representative to join our team. As a key member of our patient support team, you will play a vital role in helping patients better manage their medications.

We are looking for a detail-oriented and caring individual who can work in a fast-paced environment. The ideal candidate will have experience helping people in need, such as a pharmacy technician or home health aide.

Responsibilities include:

  • Contacting assigned patients to review current medications and determine if there are any changes
  • Working with the team to obtain new prescriptions from doctors
  • Providing status updates to patients on their next order
  • Resolving shipping issues with the QA Analyst and Pharmacists
  • Working with patients to obtain outstanding account balances
  • Updating patient information as needed

We offer a competitive salary, annual bonus, and stock options for high performers. If you are a motivated and compassionate individual who is passionate about helping others, we encourage you to apply.

Key Qualifications:

  • Pharmacy technician experience preferred
  • Bilingual in Spanish and English strongly preferred
  • Ability to relocate to Syosset, NY

We are an equal opportunity employer and welcome applications from diverse candidates.



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