Patient Concierge Representative
1 month ago
PersonalRX, a rapidly growing mail order pharmacy, is seeking a Patient Concierge Representative to join our team. As a key member of our patient support team, you will play a vital role in helping patients better manage their medications.
We are looking for a detail-oriented and caring individual who can work in a fast-paced environment. The ideal candidate will have experience helping people in need, such as a pharmacy technician or home health aide.
Responsibilities include:
- Contacting assigned patients to review current medications and determine if there are any changes
- Working with the team to obtain new prescriptions from doctors
- Providing status updates to patients on their next order
- Resolving shipping issues with the QA Analyst and Pharmacists
- Working with patients to obtain outstanding account balances
- Updating patient information as needed
We offer a competitive salary, annual bonus, and stock options for high performers. If you are a motivated and compassionate individual who is passionate about helping others, we encourage you to apply.
Key Qualifications:
- Pharmacy technician experience preferred
- Bilingual in Spanish and English strongly preferred
- Ability to relocate to Syosset, NY
We are an equal opportunity employer and welcome applications from diverse candidates.
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