Client Relations Specialist

3 days ago


Charlotte, North Carolina, United States ARI Full time
Unlock Your Potential as a Client Relations Specialist

AIM is a dynamic consulting firm in the heart of Charlotte, driven by tenacity, creativity, and a passion for innovation. Our management team is dedicated to empowering our employees and fostering a diverse, performance-based work environment that provides equal opportunities for growth and success.

We are seeking an entry-level professional to train as the first point of contact for consumers, responsible for meeting with prospective new accounts to educate and assist in securing business. Your ultimate goal will be to drive revenue on behalf of our clients.

Key Responsibilities:
  • Building and Nurturing Business Relationships: Establish long-lasting business relationships with clients, including follow-up meetings and problem-solving to improve the customer experience.
  • Meeting Sales Targets: Achieve quotas by setting the standard of hard work, executing sales systems, and representing our brand partners with integrity and professionalism.
  • Conducting Market Research: Maintain a good understanding of the market and industry trends to identify consumer demographics and provide exceptional customer service.
  • Providing Feedback to Management: Deliver regular feedback to management about the performance of the sales team and identify areas for improvement, offering solutions.
Qualifications:
  • Associates degree or some college preferred, but not required.
  • 2+ years of experience in client-facing, customer service roles.
  • Strong student mentality and proven ability to teach and train others.
  • Comfortability in a fast-paced, performance-based position.

Apply if you have experience or interest in customer service, relationships, customer acquisition, business development, leadership, hospitality, campaign management, communication, training, sales, retail, promotions, teamwork, advertising, or marketing.



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