Client Services Associate for Family Support

2 weeks ago


Albuquerque, New Mexico, United States Salvation Army Full time

Position Overview: The Client Services Associate plays a crucial role in supporting families in need through effective communication and resource management.

Qualifications:

  • Completion of High School Diploma or GED
  • Proficient in computer operations
  • Familiarity with local community resources
  • Capability to assist individuals experiencing emotional distress while maintaining composure
  • Ability to cultivate and sustain professional relationships with clients and colleagues
  • Possession of a valid Driver's License with a clean driving record
  • Basic office competencies
  • Bilingual skills are advantageous but not mandatory
  • Understanding of organizational policies and procedures
  • Alignment with the organization's mission and values
  • Willingness to adhere to a structured chain of command
  • Successful completion of a criminal background check is required

Key Responsibilities:

  • Conducting client intake and needs assessments
  • Maintaining accurate records and managing databases
  • Preparing reports on a regular basis
  • Coordinating with local service providers
  • Updating and managing community resource listings
  • Assisting with food distribution and social service initiatives

Physical Demands: Candidates must be capable of fulfilling the essential functions of the role without accommodations. This includes physical activities such as walking, standing, lifting, and visual tasks. Proficiency in operating office equipment and accessing information via computer is necessary.

About the Organization: The Salvation Army is a global movement committed to addressing human needs without discrimination, driven by the mission of the Christian Church. We focus on spreading the message of hope and support to those in need.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity in our workforce.



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