Client Support Specialist

2 weeks ago

Albuquerque, New Mexico, United States Adecco US, Inc. Full time

Adecco is currently seeking a dedicated **Customer Service Representative** to assist in fulfilling the needs of our clients.

**Compensation:** $18.00 per hour

**Work Schedule:** Monday to Friday, 8 AM to 5 PM

**Duration:** Temporary position for 3 months

**Key Responsibilities:**

  • Provide assistance to customers through phone and email, enhancing their understanding of our complete product range.
  • Collaborate closely with Sales consultants to perform administrative tasks that ensure customer satisfaction.
  • Support the Sales team by delivering personalized customer service, including timely quotes and precise order processing.
  • Manage customer contracts, coordinate deliveries, handle invoicing, and respond to general sales inquiries.
  • Ideal candidates should be comfortable answering phones, familiar with LTL carriers, and proficient in Microsoft Outlook, with some experience in Excel being advantageous.

**Qualifications:**

  • High school diploma or equivalent GED.
  • 0-3 years of experience in purchase order/RMA/RGA processing is preferred.
  • Strong attention to detail is essential.
  • Proficiency in Microsoft Outlook is required; Excel knowledge is a plus.
  • Prior experience in a fast-paced customer service environment is necessary.
  • Excellent communication, time management, and organizational skills are crucial.
  • A pleasant demeanor for both phone and in-person interactions is expected.
  • General computer skills and a self-motivated attitude are required.
  • Enthusiasm, courtesy, and clear articulation are highly valued.
  • Ability to learn quickly and a service-oriented mindset are essential.

**Benefits:**

Adecco offers a range of benefits for our associates, including medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. Our benefits allow employees to select coverage that meets their individual needs. Additionally, associates may qualify for paid leave, including Sick Leave and other paid leave as mandated by Federal, State, or local law, along with applicable Holiday pay.

**Equal Opportunity Employer/Veterans/Disabled**

For more information on how we handle your personal data, please refer to our Candidate Privacy Information Statement.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal contractor requirements and/or security clearance requirements.

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