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Experienced Insurance Agency Manager

2 months ago

Charlotte, North Carolina, United States Dickerson And Associates Llc Full time
Job Overview

We are seeking a qualified Insurance Agency Manager to oversee operations and lead a dedicated team of insurance professionals.

Position Summary

This role is essential for ensuring the agency's success by maintaining excellent customer relations and managing daily business activities.

Key Responsibilities
  • Enhance agency reputation and growth through effective customer engagement and strategic marketing initiatives.
  • Develop and implement office policies and procedures to ensure smooth and profitable operations.
  • Supervise staff, create work schedules, and manage daily activities while holding team members accountable for their performance.
  • Assist with customer claims processing and resolution to ensure client satisfaction.
Qualifications
  • Strong verbal and written communication skills with a focus on interpersonal relations.
  • Proven ability to lead and mentor a team; prior management experience is advantageous.
  • Capable of overseeing all aspects of business operations.
  • Dependable with strong leadership capabilities and clear communication skills.
  • Familiarity with insurance and financial services is preferred.
  • Excellent organizational skills with attention to detail and the ability to manage multiple tasks.
  • Passionate about building relationships and dedicated to meeting customer needs.
  • Bilingual abilities are a plus.
  • Willingness to obtain necessary insurance licenses; existing licenses are a benefit.